Job Description

Reputation Management on Social Media Volunteer

Organisation:

National Community Security Project CIC & The National Public Education CIC

Commitment:

Flexible - remote, a few hours per week

Compensation:

Volunteer role - training, support, and expenses (where applicable) provided

About Us

The

National Community Security Project CIC

and the

National Public Education CIC

are both

not-for-profit organisations

dedicated to building safer, stronger, and better-informed communities. Social media is one of the key ways we connect with the public -- and we want to ensure our voice online reflects the values we stand for.

The Role

We are looking for

Reputation Management Volunteers

to help us monitor, manage, and protect our online presence. This role involves supporting our team in promoting positive engagement, addressing concerns, and ensuring our reputation on social platforms remains professional, respectful, and community-focused.

You will be working both on behalf of

our organisations

and in support of

our clients

, helping us maintain a positive online reputation and build trust across different projects. Volunteers will work

as part of a team

, sharing ideas, supporting each other, and contributing to our wider mission.

What You'll Be Doing

Monitoring social media channels (Facebook, Instagram, LinkedIn, Twitter/X). Identifying and escalating inappropriate or harmful comments. Supporting the creation of positive, community-focused responses. Helping to maintain consistency in our tone of voice and messaging. Promoting good news stories, achievements, and community impact. Collaborating with other volunteers and team members to strengthen our online presence.

What We're Looking For

Interest in communications, public relations, or social media. Strong attention to detail and ability to communicate clearly. A professional, calm, and friendly approach to online interactions. Ability to work independently

and thrive as part of a supportive team

. No previous experience needed - training and guidance will be provided.

What You'll Gain

Experience in social media management and online reputation monitoring. New skills in communications, PR, and digital engagement. The chance to

work collaboratively within a team

, building teamwork, communication, and problem-solving skills. Flexible volunteering you can do from home. The satisfaction of helping

not-for-profit organisations and their clients

grow their positive impact.

How to Apply

Please apply

directly through Indeed

. Applications are reviewed on a rolling basis.

Job Type: Volunteer

Pay: 12.21-37.17 per hour

Expected hours: 5 - 16 per week

Work Location: Remote