Job Description

Moving into a new home should be an exciting time for customers and a key part of that is making sure the conveyancing process is as smooth as possible where they receive a customer experience second to none. That's where you come in.


We're looking for a Resales Executive to oversee the customer journey from the start of a shared ownership sale. all the way to Completion, talking to customers, liaising with a range of internal and external stakeholders including solicitors, all with the goal of providing an outstanding customer experience.


We're all about continuous improvement here at Abri so when you're not ensuring legal compliance across the process, you'll be tased with looking at data and key lessons learnt so we can continue to make the process even better for stakeholders and, most importantly, customers.


If you thrive in a fast-paced environment, have a keen eye for detail and are as passionate about the customer experience as we are, we'd love to hear from you!


Interviews will take place on Monday 12 January 2026 and Tuesday 13 January 2026 at Bracknell office (RG12 1RF).


Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk