Job Description

Job Ref:

THW8623

Branch:

Aztec Hotel Spa

Location:

Aztec Hotel Spa, Bristol

Salary/Benefits:

Competitive Salary with great benefits

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday- Friday- 1 Saturday a month

Hours per week:

40

Posted date:

22/07/2025

Closing date:

04/09/2025

If you are looking for a step into a Reservations Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business - conference, events bedroom sales. Your role day to day will include:

Your day to day;

To forge great relationships with agents and guests alike. Work alongside the Hotel Reception team to ensure all reservations are completed seamlessly. To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit. Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs. To manage bedroom bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay. Develop your knowledge of the hotel's bedrooms, conference and events product offerings and rate strategies. Conduct hotel show rounds to showcase the hotel's unique selling points. Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience. Manage Daily Reservations via 3rd party sites as well as direct bookings. Work as part of a sales team to drive and achieve the sales targets.

Who are we looking for?

Whether you are an experienced Reservations Sales Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team.



If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with:

A competitive salary, negotiable dependent on experience Free on-site parking Wagestream - Ability to access up to 40% of your wages as you earn giving you more control over your finances 28 days annual leave (rising to 33 days after 5 years) Health cash plan and Employee Assistance Programme available 24/7 Discounted Room Rates in our beautiful properties across the UK Discounted Friends Family Bed Breakfast Room Rates at out Hotels Inns across the UK Complimentary membership of onsite gym Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Online access to high street discounts Life assurance pension An engaging supportive work environment Bespoke training development programmes Great promotional opportunities across The House of Daniel Thwaites estate

Aztec Hotel Spa is a four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms. Aztec also hosts a number of weddings and events throughout the year meaning no two days are the same. Located in Almondsbury near the M5 junction, Aztec is easily commutable from the north Bristol area. Owned by Daniel Thwaites, Aztec Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the fringes of the vibrant city of Bristol.