Job Description

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Job Responsibilities:

Daily Family Support

Assist family members with daily tasks, executing arrangements efficiently according to plans Handle external errands, including purchasing, receiving/delivering items, and transporting family members or guests Familiar with and assist in preparing for Chinese and Western holidays (e.g., Spring Festival, Mid-Autumn Festival, Christmas), including purchasing and setting up decorations Assist in guest reception: arrange tea breaks, refreshments, and basic hospitality tasks

Administrative and Financial Assistance

Manage daily household purchases: food, cleaning supplies, holiday gifts, household items, etc. Oversee household expenses, maintain simple ledgers, and prepare monthly income/expenditure reports Use office software (e.g., Excel, Word, Outlook) to handle household paperwork and administrative tasks Assist with bill payments, household repairs, and scheduling cleaning services

Household Management and Coordination

Ensure a clean and organized home environment, maintaining the high-quality lifestyle and ambiance of an upscale household Pay attention to details and standards to ensure smooth household operations Flexibly adjust work arrangements based on the actual needs of family members

Job Requirements:

At least 2 years of experience as a family assistant, administrative assistant, personal assistant, or in high-end customer service Fluent in Chinese and English (speaking, listening, reading, and writing), capable of seamless communication in bilingual and multicultural settings Good driving habits, familiarity with UK traffic regulations and London city routes; UK driver's license preferred Proficient in office software (Excel, Word, Outlook) and common communication apps (WeChat, WhatsApp) Strong time management, stress resilience, and a high level of confidentiality awareness Must have legal work status in the UK (visa/permanent residency)

Salary and Benefits:

Annual salary: 40,000 + holiday allowances + birthday allowance + annual bonus (minimum one month's salary) Base salary adjustable upward based on additional skills Accommodation provided Work 6 days, rest 1 day

Preferred Qualifications (Bonus Points):

Experience serving Chinese or multicultural families preferred Familiarity with Chinese cuisine and lifestyle habits; basic cooking skills are a plus Knowledge of UK household service processes (e.g., gardening, property maintenance, home security systems) Basic awareness of health and safety
Job Type: Full-time

Pay: 40,000.00-45,000.00 per year

Benefits:

Company pension
Language:

Mandarin (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person