Job Description

Residential Lettings Property Management & Inspector

Dawsons, the leading independent estate agency in Swansea and Llanelli, is looking for a motivated and experienced professional to join our award-winning lettings team as a Residential Lettings Property Management & Inspector.

This is an exciting opportunity to become part of a forward-thinking, people-first agency consistently ranked among the top 500 estate agents in the UK. You'll work within a highly respected and supportive team, managing a diverse portfolio of properties and building trusted relationships with clients across Southwest Wales.

If you're passionate about property, thrive on delivering exceptional customer service, and want to develop your career within a dynamic and respected company, we'd love to hear from you.

What You'll Do

As part of our Property Management team, you'll play a key role in ensuring our managed properties are well-maintained, compliant, and providing the best possible experience for our landlords and tenants. Your day-to-day responsibilities will include:

Acting as the main point of contact for landlords and tenants regarding maintenance issues, repairs, and inspections. Coordinating with trusted contractors, warranty providers, and in-house teams to ensure efficient and compliant property management. Organising and overseeing essential safety certificates and statutory checks (annual, 5-year, and 10-year inspections). Carrying out and facilitating regular property visits and end-of-tenancy inspections. Managing related administration with precision and attention to detail. Proactively identifying opportunities to strengthen client relationships and grow the managed portfolio.

What We're Looking For

We are seeking an individual who brings professionalism, energy, and genuine care to their work, someone who embodies Dawsons' "consistently exceptional" standard.

You'll have:

Excellent organisational and communication skills (both written and verbal). A proactive, positive, and customer-focused approach. Strong attention to detail and a commitment to doing things right first time. Confidence to work independently while being a great team player. Good IT skills (MS Word, Excel, Outlook). Experience in property management or a similar lettings role. A full UK driving licence (required).

What You'll Gain

At Dawsons, we believe in investing in our people. You'll enjoy being part of a collaborative and supportive team who genuinely enjoy what they do, and do it exceptionally well.

We offer:

Competitive salary and incentive structure. Private healthcare and pension scheme. Company pool car for work-related travel. Access to ongoing training and professional development. Clear career progression opportunities within a respected and growing brand. Employee wellbeing programme and staff discounts.
Join a team that's passionate about people, property, and delivering consistently exceptional service.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Employee discount Health & wellbeing programme Private medical insurance
Experience:

Customer service: 1 year (preferred) Property management: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person