Job Description

Frettens is looking for a Residential Property Assistant to join the team in Wimborne. The main purpose of this role will be to provide direct support to one of the Partners within the Residential Property Team. Previous knowledge of the Residential Conveyancing Process is essential.

Core values - what we look for in all Frettens staff:

Someone who:

Is IT literate and confident in learning new processes

Is consistently friendly and approachable

Doesn't use jargon with clients

Co-operates with colleagues from all teams

Enjoys working as part of a team, helping and supporting others

Has the ability to work calmly, even under pressure

Takes personal pride in their work and responsibility for issues

Maintains appropriate client contact

Essential qualities

We welcome applications from people with the following essential skills, attributes and experience:

Previous Legal Secretarial/PA background in Residential Conveyancing

Case Management experience

Digital dictation experience

Ability to convey information accurately and articulately, both verbally and in writing

Minimum GCSE level qualification

Excellent organisational skills

Ability to communicate effectively at all levels

Ability to adapt and respond to changes

Ability to self-motivate

Shows initiative

Attention to detail, required to be methodical, systematic and organised

Returns client calls and maintains client contact appropriately

Salary and Benefits

Salary is negotiable dependent on your experience.

Working at Frettens - Benefits

At Frettens Solicitors, we endeavour to invest in our employees and offer a place to work which is supportive, fulfilling and enjoyable.

Facilities

o The firm invests substantially in IT and offers systems and training which sets us apart

o All staff use the latest available versions of Microsoft Windows and Office

o All staff are provided with dual monitors

o Phone headsets are available to those who prefer them

o All of our offices have fitted kitchens where tea, coffee and squash are complimentary and boiling water and filtered, chilled and ambient water is available on tap

o Fruit is freely available in each kitchen

o We have an interactive company intranet which all staff are encouraged to utilise.

Medical

o Private healthcare policy is available to all staff

o Health cash plan is available to all staff, enabling refunds on bills for optical, dental, chiropody, chiropractic, physio etc.

o Life insurance for all staff paying out four times your annual salary

o Annual paid sick allowance

Work life balance

Approximately 40% of our staff work non-standard hours - we understand that it is important for employees to have flexibility in their working hours and the ability to fit their work and personal lives together.

o Flexitime is available to the majority of staff from their very first day (exceptions are in areas like reception where alternative flexibility is available). The flexitime works by bringing forward or back your start time on the same day, as long as the core hours of the day are covered and is pre- agreed to ensure teams are not left short staffed.

o Soft start time - start up to 15 minutes late and finish accordingly late on the same day - available any day and not pre-agreed (to account for traffic/delays etc.)

o Starting annual leave of 20 days / 25 days dependant on role (pro-rata for part time staff)

o Option to buy additional holiday if eligible

o Long service annual leave entitlement increases - after 5 years an additional day, after 12 years a further additional day. A bonus week's holiday in recognition of 10 years' service awarded in Year 11.

o Additional annual leave day for your birthday when your birthday falls on a weekday

Social and communication

o Monthly firm-wide meeting to communicate news

o Monthly prizes for referrals to other teams

o Quarterly prizes for the most referrals

o Quarterly special recognition award and prize, nominated by colleagues

o Annual staff Christmas party, where meal and drinks are paid for by the firm

o Annual staff and family BBQ where food and drinks are paid for by the firm

o Monthly drinks allowance for get together after work

o Active Social Committee who organise social events such as bowling, quizzes, karaoke etc. which are often subsidised by the firm.

Additional benefits

o Free or subsidised parking available to all

o Enhanced maternity pay for qualifying staff

o Performance related bonus for qualifying staff

o Recruitment incentive of 2,500 or 500

o Support for professional training - including some funding and time off for study where applicable

o Mobile phones for qualifying staff

o Discounted legal fees

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Employee discount Free or subsidised travel Life insurance Referral programme
Work Location: In person