Job Description

Salary

Salary: 25,804 to 26,093 per annum

Basis

Full-time

Package

Local Government Pension Scheme

Job category/type

Professional Services

Date posted

09/10/2025

Job reference

RQ0000002063

Department: Residential Services

Full time: 37

hours per week (1.0 fte)

About this role

We are currently seeking to recruit a full time, Residential Services Assistant to join our friendly and supportive Residential Services team. Providing a helpful and welcoming Reception service to students, staff and visitors to the University; acting as the first point of contact in the Conference and Accommodation Office, responding positively to queries with a professional, pragmatic and flexible approach to work. This is a busy and varied role, assisting with numerous queries from various stakeholders.

Working Monday to Friday with an 8.00am start each day, you will manage a busy reception service and assist with the organisation and arrangement at events such as Open Days as required which will require some weekend and out of hours working.

About you

You will work with confidence, integrity, confidentiality and a professional image, maintaining the highest level of customer experience to students and visitors using the conference and accommodation service. Providing general administrative support to the department including note taking at a variety of meetings and student disciplinary hearings. It's essential you have excellent written communication skills and the ability to undertake a wide range of tasks using Microsoft Office applications and other bespoke IT systems. You will have a good general education and will demonstrate exceptional communication skills and demonstrate experience of working in a busy customer focused environment and have the ability to work well as part of a team but also have the confidence to work on your own initiative.

About the team

You will be joining a highly professional, committed and student focused academic community and work within a small, friendly and flexible team, who are keen to contribute to our student experience while enjoying a good work life balance.

In addition to your salary we offer a competitive reward package with a range of staff benefits and discounts which include:

Defined Benefit pension scheme via our provider the Local Government Pension Scheme. Your own monthly contributions are enhanced with employer contributions and a substantial automatic lump sum life cover scheme enhancement. A paid closure period over the Christmas break is in addition to our generous holiday allowance with bank holidays too and an occupational sickness scheme. There's also an on-site gym at our Chichester campus; a cycle purchase salary sacrifice scheme; subsidised bus travel between our Bognor and Chichester campuses and Chichester town centre; 24/7 Employee Assistance programme to support our staff and extensive personal / professional training opportunities throughout the year.


Enquiries are welcomed by Andrew Dennis, Accommodation Manager, A.Dennis@chi.ac.uk.

Closing Date: Thursday 23 October 2025

Interview Date: To be confirmed

Click here to download and save the full job profile.Prior to submitting your job application kindly ensure you have considered and can demonstrate your right to work in the UK.

This role is unlikely to meet the minimum standard required for skilled worker visa sponsorship. Rules around salary requirement are complex and we appreciate there may be many other routes for consideration. Information and guidance regarding visas and Right to Work evidence is available from the Government website https://www.gov.uk/check-uk-visa

If you require any support with completing your application please contact the recruitment team; staffrecruitment@chi.ac.uk We are committed to equality, diversity and inclusion at every level because we believe a diverse workforce benefits us all.