Job Description

Job Introduction

Residential Support Practitioner - 360 Children's Residential Services

Full-time | Flexible shifts (includes evenings, weekends & sleep-ins)

Competitive salary + full training + funded qualifications

Our Story

At 360 Children's Residential Services, we're growing fast -- with four homes across the South West and London, plus a multi-home provision in Durham for up to eight children. As we expand, we remain committed to one purpose: helping children aged 7-17 rebuild trust, confidence, and hope.


Many of the young people we support have faced trauma, loss, or instability. We don't focus on what's gone wrong -- we focus on what's possible. Using our trauma-informed, PACE-based approach, we create safe, nurturing homes where every child feels seen, valued, and empowered to thrive.


"In our safe havens, young people embrace their tomorrow with confidence."


Join us and be part of a passionate team that's shaping brighter futures -- one child, one home, one day at a time.

Why This Role Matters

As a Residential Support Practitioner, you'll play a vital role in helping children feel safe, supported, and valued. Your compassion, consistency, and commitment will make a lasting difference in their lives.


This is more than just a job -- it's an opportunity to be part of something life-changing.

What You'll Be Doing

Lead and Inspire

Support managers and senior colleagues to deliver outstanding, trauma-informed care Act as a positive role model -- calm, empathetic, and reliable Communicate clearly and contribute to effective team handovers

Champion Safeguarding

Prioritise the safety and wellbeing of every child Report and respond to safeguarding concerns promptly Maintain professional boundaries and confidentiality

Put Children First

Build nurturing, trusting relationships that promote emotional growth Respond therapeutically to challenging behaviour Encourage independence, confidence, and decision-making

Support Growth and Inclusion

Promote education, health, and community engagement Encourage participation in hobbies and local activities Celebrate individuality and challenge discrimination

Keep Standards High

Follow care plans, record progress accurately, and uphold regulations Engage in training, reflection, and continuous improvement

Additional Duties

Work flexibly across the rota, including evenings, weekends, and sleep-ins Help maintain a safe, homely environment Carry out other reasonable duties as directed by senior staff

What We're Looking For

Qualifications

Willingness to complete the Level 3 Residential Childcare Diploma (England) within 2 years (fully funded) GCSE Maths and English Grade 4/C or above (desirable) Level 3 Diploma or equivalent (desirable)

Experience

No previous experience required -- just passion and empathy (full training provided) Experience in care, education, or youth work is a plus

Skills & Qualities

Calm, compassionate, and resilient Strong communicator and team player Able to build trust and handle challenges professionally IT-literate and adaptable

Requirements

Full UK manual driving license and access to a car (essential) Flexibility to work varied shifts

Safeguarding Commitment

At 360 Children's Residential Services, safeguarding is central to everything we do.

We uphold the highest standards through robust safer-recruitment checks, enhanced DBS screening, and continuous training.


Every team member is expected to promote openness, accountability, and reflection -- ensuring our homes are safe, supportive, and empowering spaces for children to grow.