Job Description

Job Title:

Residential Support Worker - Children's Home (WAKING NIGHTS)

Location:

Newcastle upon Tyne

Salary:

30,074 - 41,339 per year

Hours:

Full-time, average of 36 hours per week.

Note that these will be unsocial hours, providing waking night care for the children in the home.

About Us

We're a specialist 3-bed children's residential home supporting young people aged 5-17 with Emotional and Behavioural Difficulties (EBD). These children are in the care system, often having experienced trauma, neglect, or instability.

We provide a safe, stable, and nurturing home that helps children heal, grow, and thrive. As a Senior Residential Support Worker, you will be part of a passionate, close-knit team making a meaningful difference--every single day.

The Role

As a

Support Worker

, you'll be a role model for both young people and staff. You'll take the lead on shifts, support with care planning, guide less experienced colleagues, and play a key role in providing consistency, structure, and emotional safety for the young people in our care.

What You'll Be Doing

?

Lead Night Shifts

- Ensure the safety of the children throughout the night
?

Provide Emotional Support

- Build strong, therapeutic relationships with young people, using trauma-informed approaches
?

Safeguarding First

- Always promote and protect the safety and welfare of the children
?

Be Hands-On

- Support with household tasks, support with school runs etc.
?

Report Writing & Key Working

- Maintain clear, accurate records
?

Support Behaviour Management

- Confidently de-escalate challenging behaviour and promote positive routines
?

Work Collaboratively

- Communicate effectively with external professionals, families, and the management team

What We're Looking For

?

Experience in a residential children's home

(ideally with EBD or similar complex needs)
?

Resilience and emotional intelligence

- you'll need to remain calm and supportive during crisis moments
?

Level 3 Diploma

in Residential Childcare (or equivalent) - or actively working toward it
?

Full UK Driving Licence

- essential for transporting young people
? Strong understanding of safeguarding, risk management, and trauma-informed care

What You'll Get in Return

? Competitive pay package and sleep-in enhancements
? Funded training, qualifications & professional development
? Opportunity for future progression (internal promotion pathways)
? Supportive team culture in a small, child-focused setting
? Company pension
? A role where you make a lasting impact on a child's life

Our Ethos

This isn't just a job--it's a commitment to showing up, being consistent, and helping a young person feel safe enough to rebuild. If you're emotionally resilient, values-driven, and ready to make a real difference in the lives of vulnerable children, we want to hear from you.

Ready to Join Us?

Click "Apply Now" to start your application, or reach out for more information.
We welcome applications from people with diverse backgrounds and lived experience.

Note: All applicants will be subject to enhanced DBS checks and referencing.

Job Type: Full-time

Pay: 35,565.00-41,339.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Employee discount On-site parking Referral programme
Ability to commute/relocate:

Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Describe why you believe that you are suitable for this role
Experience:

Residential Support Worker: 2 years (required)
Licence/Certification:

Full uk driving license (required) NVQ LEVEL 3 in Residential Childcare (or Equivalent) (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person