Job Description

Company Overview

Together Travel Co. is here to redefine what it means to holiday on home-turf. In an increasingly fast-paced world where families are often separated by distance, our exceptional cottages, lodges, and villas provide an opportunity to reconnect in a beautiful home away from home.

Summary

An exciting opportunity for an experienced

hospitality or housekeeping professional

to take the next step in their career with

Together Travel

, managing day-to-day resort operations at our

luxury lodges in the Yorkshire Dales

. The

Resort Operations Supervisor

leads by example, supporting the housekeeping team, ensuring exceptional presentation standards, and deputising for the General Manager when required. A hands-on leadership role in a stunning setting, ideal for someone who loves both people and operational excellence.

About the Role

Join a passionate and friendly team at Together Travel, where we create unforgettable guest experiences in our luxury lodges nestled in the heart of the Yorkshire Dales.

As

Resort Operations Supervisor

, you'll play a key part in maintaining smooth, high-quality resort operations. You'll lead by example to ensure every lodge is clean, well-maintained, and beautifully presented, while supporting the General Manager in delivering exceptional guest satisfaction.

This is a

hands-on leadership role

: you'll oversee the housekeeping team and also take part in cleaning duties when required to support operations and maintain our luxury standards. You'll also

deputise for the General Manager

during periods of absence, ensuring a seamless guest and team experience.

About You

You're an experienced hospitality professional with strong attention to detail and a passion for high standards. You're confident leading a team, supporting colleagues, and taking responsibility for the smooth running of a site.

You will:

Have proven experience supervising or leading a housekeeping or hospitality team Possess strong organisational and communication skills Be confident giving direction, feedback, and coaching to team members Take a proactive approach to maintaining high standards and resolving issues Be comfortable taking on operational responsibility in the absence of the General Manager Be willing to assist with cleaning duties as required Hold a valid driving licence Enjoy a varied, guest-facing role that includes operational and hands-on work

Key Responsibilities

Supervise and support the housekeeping team to ensure lodges are guest-ready and meet luxury standards Conduct inspections and quality checks across all properties Assist with cleaning tasks when needed to support the team Coordinate daily operations and maintenance with the General Manager

Deputise for the General Manager

in their absence Greet and assist guests, offering local recommendations and handling queries Manage stock control for cleaning supplies and linen Promote a positive, supportive team culture

Why Join Us?

At Together Travel, we value your experience and enthusiasm. You'll be part of a supportive, growing company that recognises your contribution and helps you develop your hospitality career. If you're ready to make a significant impact in the hospitality industry while helping families create unforgettable memories, we invite you to apply today!

Job Types: Full-time, Permanent

Pay: 27,300.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Health & wellbeing programme On-site parking Referral programme
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

Richmond DL10 (preferred)
Work Location: In person