Job Description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.


We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.


We are pleased to share an opportunity for someone to us as a Resource Controller. This is a permanent job, working 40 hours per week, Monday to Friday. This role is working from our East Dereham. The role comes with Agile Working.


As a Resource Controller, you will co-ordinate electrical trades effectively to meet our EICR works KPI's and Flagship Group's Values. Working closely with the Capital Works Managers and Electrical Compliance Managers to ensure EICR works are planned against demand. You'll evaluate and process subcontractor valuations which are submitted weekly, identifying and unnecessary claims and inaccurate costs.


Reviewing asbestos surveys and submitting them to subcontractors and our in house electricians. You'll ensure mutual exchange electrical checks are booked in on the dates required to ensure void times are kept to a minimum. Co-ordinating the day to day work of the EICR Operatives to increase productivity and minimise downtime. One of your main priorities is to always provide outstanding customer service.


Applications are welcomed for the role of Resource Controller from those with previous experience of resource management or a similar role co-ordinating works, to a team accommodating and variable shift pattern.


You'll need to be an effective communicator and good listener, have the confidence to change and propose ideas and solutions. Be able to make effective decisions under pressure.


Competent in Microsoft applications such as Outlook and Teams. You'll be educated to GCSE standard or relevant NVQ, CIPD, CPP (or equivalent) or working towards such qualifications. The ideal applicant will also have experience of working in the Social Housing Sector and a good understanding of the general building and construction industry.

In return for your hard work, we offer a competitive salary of 29,063.27 per annum and a benefits package that includes:

25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave. Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards. Death in Service Benefit. Company Sick Pay. An agile working environment to achieve a healthy work/life balance.

and that's not all! We're also proud to offer:

Opportunities for development (including apprenticeships, our Academy, and various training options). Health and well-being programs and initiatives. Empowerment (we give you the tools and systems to make the right decisions for resolving issues). A Leadership Team that inspires, develops, and supports you.

Please see the attached The Resource Controller The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 5884 and state that you are applying to be a Resource Controller, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here, to see the full list of benefits for this job.


If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email.

Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 23.11.2025. Interview Date: TBC.


Applications may be reviewed, and candidates invited to interview ahead of the close date.


We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.


No Agencies please.


Resource Controller - Reference Number 5884

About Us

Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.