Job Description

501847 Wigan, Greater Manchester, United Kingdom Employability Advice & Guidance Consulting & Strategy Customer Service Full Time / Permanent Opening on: Oct 6 2025 Closing on: Oct 19 2025

Restart Advisor

Salary:

28,325.00 per annum

Contract:

Permanent

Full Time:

37.5 hours ( Monday - Friday 09.00 -17.00)

Location:

Wigan



Are you passionate about

making a difference

and creating

positive social impact

? As a

Restart Advisor

, you will play a

transformational role

in

coaching and empowering individuals

. You will be helping participants unlock their potential and guiding them toward

sustainable employment

, from career coaching to personal development, addressing complex and varied challenges along the way.

What you'll be doing:

Collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and identify the steps needed to secure meaningful employment. Meeting and exceeding performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community Understanding and signposting participants to internal and external services that address needs such as debt management, mental health, and career coaching Ensuring that participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to help support with job searches Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities. Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and to the required standards

You will Require:

Experience working in fast-paced environments The ability to motivate, inspire, and challenge participants to achieve their fullest potential Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change Exceptional communication skills--inspire and influence participants while addressing their diverse needs with flexibility, robustness and creativity, as well as contacting employers and other external stakeholders to identify opportunities for participants Flexible and creative in solving complex challenges High-level digital literacy Excellent organisational skills--able to manage a varied caseload and deliver exceptional support while juggling multiple priorities

As Ingeus, we've spent time listening to our employees to build our benefits package;

25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance Long Service Awards

Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.



We're purpose-led, passionate and proud to work with customers and communities to drive social change.



At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.



We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at careers@ingeus.co.uk.

"

Equality Act 2010 and Positive Action"

Under the Equality Act 2010, employers can take

positive action

to help disadvantaged or underrepresented groups--such as people over 50, disabled individuals, or ethnic minorities--provided:

The action is

proportionate

.

It aims to

overcome disadvantage

,

meet different needs

, or

encourage participation

.

It does

not amount to positive discrimination

, such as automatically selecting someone solely based on a protected characteristic.

Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. if this is of interest please email careers@ingeus.co.uk .



Please note, the advert may end early if we receive sufficient applications.