Job Description

Haidilao was founded in 1994 and it provides authentic Sichuan hotpot. It is one of the most successful hotpot restaurant in China, that is famous for its high quality of service and aims to offer customers an exceptional unique dining experience. Currently, the company operates more than 1000 establishments worldwide. They are located in China, Singapore, USA, South Korea, Thailand, Malaysia, Australia, Canada and many other countries. Haidilao established its first branch in Europe in central London in April last year and the second branch in east London in autumn this year. The one in Birmingham opened in Autumn 2021 was the third branch. As part of its international expansion strategy, Haidilao is looking to expand more branches across Europe.

Roles and Responsibilities:

Support daily operation of the restaurant waiting area Fulfil customer needs in the waiting area at all time, such as greeting customers, serve drinks and snacks. Making sure customer is satisfied Making sure the environment of the restaurant is always up to standard Ensure all customer comes and leave with a smile Answering the phone and making a reservation for the guest.
Capabilities

This candidate should possess the following;

Possess a strong will in mind and able to handle high level of stress Able to handle with fast pace of work Possess of prior experience working in a restaurant will be a huge advantage Able to communicate clearly and able to work in a team
Welfare and wages

Meals will be provided at all times Staff will be entitled to 50% discount for you and your direct family during dining Additional incentives will be given if your performance exceeded expectation There will be increment rewards for all staff that has work more than 1 year The company adheres to the principle that all managers of the store are selected from the ground and not hired externally, this will provide fair and fair promotion opportunities for all ordinary employees;
Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Sick pay
Experience:

SERVER: 1 year (preferred)
Language:

Mandarin (required) English (required)
Licence/Certification:

UK working permit (required)
Work Location: In person