Job Description

Restaurant Host/Hostess job opening for the Kitchen at Holmes Hotel
At Holmes Hotel London, we are all about creating stories and memories by delivering excellent and personal service to our guests.
The friendly face of the 118-bedroom Holmes Hotel as our Restaurant Host/Hostess, you will do more than welcome our guests. With your flair and passion for delivering exceptional service, you will ensure a memorable experience for every guest.
Kitchen at Holmes is an all-day 2 AA Rosette restaurant, neighbourhood bar, and destination for lovers of good food.
As our Host/Hostess, you will receive:

• Salary: It is anticipated you will receive from 13.04 (minimum contracted rate) to 16.50 (rate inclusive of TRONC) per hour worked - inclusive of an independently administered TRONC allowance
• Subsidised Travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - 750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas are published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

As our Host/Hostess, you will:

• Take pride in exceeding guests' expectations, and be able to anticipate guests' needs and deliver a memorable experience
• Be a passionate and highly motivated Team player with the ability to inspire your team
• Welcome guests in a warm and friendly manner.
• Fully flexible to work in shifts on a Rota basis
• Escort customers to their assigned tables in the dining and bar areas
• Ensure our Lunch and Dinner services run smoothly, delivering memorable experiences
• Manage bookings and know about reservation systems such as OpenTable, SevenRooms, etc.

Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to investigate the rest of the city.
Holmes. A home away from home for curious minds.

Skills Required