Job Description

Hospitality Starts Here - Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you're proud of.
About the Role:
As Restaurant Manager at Cairn Group, you'll take the lead in delivering a best-in-class dining experience-ensuring every service runs smoothly, your team performs brilliantly, and our guests leave happy.
You'll be responsible for the day-to-day operation of the restaurant, maintaining high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance.
With vibrant, hands-on leadership, you'll develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant's ongoing success.
Whether managing the floor, reviewing guest feedback, or monitoring operational KPIs, you'll balance people leadership with a strong commercial focus to deliver excellent results.
About You:

• A Hospitality Hero - You lead by example, creating an atmosphere where guests feel welcome and your team feel motivated.
• A Service Superstar - You bring energy, professionalism, and passion to every service, anticipating needs and inspiring those around you.
• A Team Player - You build and develop a high-performing team, providing coaching, support, and leadership.
• Cool Under Pressure - You remain calm and confident during busy service times, ensuring guests still receive the highest standard of care.
• A Polished Professional - You consistently deliver service with integrity and professionalism, maintaining brand standards at all times.
• Proactive & Organised - You take a structured approach to daily operations, from rota planning to service delivery.
• Commercially Aware - You understand the importance of financial performance, guest feedback, and operational excellence in a busy dining environment.

About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
• Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips-all in real-time,

• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service-plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
• Bereavement Leave - When life gets tough, we ensure you have the time and support you need to be with your loved ones.

Skills Required