Job Description

We are looking for an experienced Restaurant Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that customer service standards are met, and managing staff. The ideal candidate will have a passion for hospitality and customer service, as well as excellent organizational and communication skills. The Restaurant Manager will also be responsible for creating and implementing strategies to increase sales and profitability.

Skills and Knowledge

customer service skills leadership skills the ability to motivate and manage staff the ability to work well with others the ability to work well under pressure business management skills patience and the ability to remain calm in stressful situations knowledge of food production methods to be able to use a computer and the main software packages competently

Responsibilities/

Identify and delegate responsibilities to staff to ensure objectives are met and excellent service is consistently achieved Manage operations with passion, integrity, and knowledge while promoting the culture and values of The Oaksmere Implement new company policies and procedures by developing plans and instructing staff Provide direction to shift supervisors, and staff to achieve restaurant goals Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement. Provide coaching and feedback to staff and assess performance on an ongoing basis Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness Consistently monitor product and labour costs to remain within goals Solicit guest feedback to understand the needs and wants of customers Train and coach staff on guest services principles and practices Ability to handle customer complaints and resolve them with extreme confidence and diplomacy. Ability to maintain calm and keep staff motivated under pressure. Manage staffing levels through weekly schedule preparation Follow inventory control and product purchasing procedures Develop and implement creative solutions to areas of improvement Assist in any areas of the restaurant when staffing constraints require
Job Type: Full-time

Pay: 35,000.00 per year

Work Location: In person