Job Description

About us

Purple Dragon is a luxury private members club, providing effortless family time and premium dining experiences for families with children up to eight years of age.

Job Overview:

We are seeking a Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a passion for the hospitality industry and possess strong leadership and interpersonal skills to drive the team towards success and build a supportive team culture.

You will be expected to serve guests requirements to their satisfaction, efficiently and courteously to the Company standard. To support and develop waiters on and off the floor, in order to ensure correct procedures and standards are maintained.

The Club opens at 9.30am and closes at 7pm so there are no requirements for very early or late shifts and we also remain closed during Christmas & New Years.

This is a front-facing position and you will be responsible for providing a first-class hospitality experience to our members and their guests, with a warm and friendly approach.

Responsibilities:

- Lead and train the team of restaurant staff, including waiters and baristas

- Work with the Head Chef and GM in creating monthly specials for the menu

- To manage table bookings and orders during peak times.

- Ensure high levels of customer satisfaction through excellent service

- Implement and maintain food safety regulations and hygiene practices

- Handle customer inquiries and complaints promptly and professionally

- Monitor inventory levels and order supplies as needed

- Train new employees on restaurant policies and procedures

- Maintain a clean and organised restaurant environment

Characteristics:

- To have a natural preference in busy environments and enjoy working with children.

- Exceptional communication skills, outgoing, a people's person.

- Attention to detail

We are looking forward to hearing from you!

Job Type: Full-time

Pay: From 38,000.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free fitness classes Free flu jabs Health & wellbeing programme Sick pay
Experience:

Supervising experience: 1 year (preferred) Hospitality: 2 years (preferred) Customer service: 2 years (preferred)
Work Location: In person