Job Description

Job Summary:

We are seeking a highly motivated and experienced

Restaurant Manager

to oversee daily operations, lead a team of staff, and ensure excellent customer service in our establishment. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to manage all aspects of a busy restaurant environment.

Key Responsibilities:

Operations Management:

Oversee day-to-day restaurant operations to ensure smooth service and high efficiency. Monitor inventory levels and order supplies as needed. Ensure compliance with food safety, sanitation, and health regulations. Manage cash handling procedures and point-of-sale (POS) systems. Maintain cleanliness and organization of the restaurant.

Staff Management:

Hire, train, and supervise restaurant staff including servers, cooks, and hosts. Create work schedules and manage labor costs. Conduct performance reviews and provide coaching and feedback. Foster a positive team environment focused on guest satisfaction.

Customer Service:

Ensure exceptional guest experiences by maintaining high service standards. Handle customer complaints and resolve issues promptly and professionally. Monitor online reviews and feedback to maintain a positive reputation.

Financial & Reporting:

Manage restaurant budgets, payroll, and operating costs. Monitor daily sales and profitability. Generate weekly/monthly performance and financial reports. Work with senior management on strategic planning and business development.

Qualifications:

Proven experience as a Restaurant Manager, Assistant Manager, or similar role. Strong leadership, interpersonal, and communication skills. In-depth knowledge of food and beverage operations. Familiarity with restaurant management software (e.g., POS systems, scheduling tools). Ability to work flexible hours, including nights, weekends, and holidays. High school diploma or equivalent; degree in Hospitality or Business Management is a plus.

Key Skills:

Leadership and team management Customer service excellence Problem-solving and conflict resolution Time management and multitasking Financial acumen and budgeting
Job Types: Full-time, Permanent

Pay: 29,000.00-32,000.00 per year

Benefits:

Employee discount
Work Location: In person