Job Description

Company Description
We are looking for a Restaurant Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant.
The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.
Our rooftop restaurant & bar Seabird with an outdoor terrace (and spectacular 360 views!) offers a "fine-dining in sneakers" experience all around a seafood developed especially for us.

What you'll do...

• Take full ownership of the day-to-day operation of Seabird, leading from the front and setting the tone for service, culture and standards.
• Build, develop and inspire a high-performing front-of-house team through coaching, clear communication and regular feedback.
• Work in close partnership with the kitchen and senior F&B leadership to ensure smooth service, strong collaboration and consistent delivery.
• Manage labour, rotas and payroll in line with budget while ensuring the guest experience is never compromised.
• Own the guest journey end-to-end, proactively handling feedback and turning challenges into positive experiences.
• Oversee training, onboarding and performance management, ensuring the team understands brand values and service expectations.
• Monitor financial performance, stock levels and compliance, identifying opportunities to improve efficiency and profitability.
• Act as a Seabird ambassador within the hotel, collaborating with events, sales and wider Hoxton teams.

Qualifications
What we're looking for...

• Proven experience as a Restaurant Manager (or strong Deputy ready to step up) in a high-volume, premium restaurant or bar environment.
• Strong people leadership skills, with a track record of building engaged, motivated teams.
• Commercial awareness, with experience managing labour, costs and operational KPIs.
• Confident decision-maker who remains calm and solutions-focused under pressure.
• Flexible to work a rotating schedule, including evenings, weekends and key trading periods.
• Fluent in English; additional languages are advantageous.
• Passionate about hospitality, service and creating spaces people genuinely love spending time in.
• Down-to-earth, hands-on and aligned with The Hoxton's informal, people-first culture.

Additional Information
What's in it for you...

• Competitive salary
• 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Goes without saying, but we'll feed you during your shift.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!
• Enhanced family leave for when you're expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Skills Required