Job Description

Walkers Kitchen is a busy, friendly Restaurant in the heart of Truro and St Austell, known for our delicious food and great service. We're looking for an experienced and flexible

Manager

to join our team on a

Full time, Permanent

basis to help keep operations running smoothly. If you've got a passion for great food, high standards and excellent customer service, we'd love to hear from you! Please note:

What you will be doing:

Seamlessly manage, coordinate and oversee 2 Fish & Chip restaurants (Truro and St Austell.) To lead, train and continue to mentor staff in service methods, product knowledge and customer service, to deliver top-quality food and friendly service. To proactively motivate and train the team in up-selling so as to ensure maximum profitability. Providing exceptional Customer Service at all times and ensuring the team follow the example set for them. Oversee food preparation, frying and portion control to maintain consistency and quality. Handle cashing up, stock control and ordering supplies. Maintain cleanliness, hygiene and safety standards at all times. Deal with customer queries or complaints professionally and promptly. Ensuring that the team adhere to Company Policy at all times including wearing prescribed uniform, addressing and rectifying any issues in a timely fashion, escalating any recurrent issues as necessary.

What we are looking for:

Experience in Food Preparation, Cooking & Frying (essential). An inspirational leader who has the ability to motivate a team to get great results. Someone who is challenge orientated and constantly looking to improve standards of excellence in products and service in all areas. Strong communication skills, with a positive attitude and the ability to stay calm under pressure. Personally motivated and approachable as well as being able to fit into and create a team environment. Level 3 Food Hygiene (or willingness to work towards). Recognised Catering Management Qualification (desirable). Strong financial/ business acumen. Practical experience of management in a busy restaurant. Excellent interpersonal skills. Good oral and written communication. Ability to work under pressure in a logical, pragmatic manor. Flexibility to work to the rota is key. Strong IT skills. Access to a vehicle with drivers license or the ability to travel to/from Truro St Austell.

Why work for us:

Staff meals from a set menu on shift Training and career development opportunities Friendly team environment
Job Types: Full-time, Permanent

Pay: 15.00-18.00 per hour

Benefits:

Company pension Discounted or free food Health & wellbeing programme
Application question(s):

Describe your Management style: Please confirm your hourly rate expectations.
Experience:

First-Line Managers: 1 year (required)
Work Location: In person