Job Description

We are looking for a talented and passionate full-time Restaurant Receptionist to join The Connaught Helene Darroze Restaurant team at the award-winning 5-Star Deluxe Connaught Hotel.
To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role:
As Restaurant receptionist, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards throughout each shift. You will be responsible for greeting and seating guests in a warm friendly manner to ensure that the highest standards of service are maintained at all times. You must proudly represent Helene Darroze at The Connaught and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.
Responsibilities:
As Restaurant receptionist, you must be motivated, highly organised, passionate and have a special flair for hospitality. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to be a strong communicator to ensure that important information is passed on to guests, the restaurant colleague and the kitchen brigade. You need to work well under pressure and bring good administration skills. This is a fantastic opportunity for an individual who is looking to further their skills and to develop their career in a busy Michelin star restaurant.
Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day's leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• 'Introduce a Star' referral scheme - with rewards of up to 1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of 50 per night across Maybourne properties for you and your family
• A hosted 'Guest Experience Stay' - immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
This is a full-time role requiring 40 hours per week.

Skills Required