Job Description

Supervisor:

We are seeking fun, customer focused and energetic team members to join our iconic Heavenly Desserts store at Merry Hill UK's leading premium dessert company offering our guests a world class experience while serving the finest desserts and exquisite beverages.

Job Summary and Mission:

To contribute to Heavenly Desserts success by providing world class customer service to all of our guests.

To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.

All employees are responsible for acting in accordance with our culture and values, embracing and upholding the company culture in everything we do.

Key Responsibilities:

Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.

To uphold the Heavenly Desserts premium service experience consistently for all our guests.

Taking customer orders, serving customers and providing excellent customer service.

Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.

Must be available to work between the hours of 9:00 am and 00:00 am and have access to reliable transportation to get to and from Merry Hill.

A minimum of 2-year catering/food handling/customer service experience is preferred, however, training will be provided to the right candidates

Prepare, present & serve our desserts to the highest possible standard for each and every guest by adhering to all recipe and presentation standards.

Build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts.

Maintain a clean and organised work place so that employees can locate resources and products as needed.

Perform daily and weekly cleaning tasks without prompting.

Act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts.

Anticipates guest and business needs by constantly evaluating environment and customers for cues.

Communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift.

Presents one self professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded.

If you think you have what it takes to be a part of a winning team within a prestigious brand in Merry Hill, and you like to have fun while working with a fantastic team, please get in touch today with your CV. We look forward to hearing from you!

Job Type: Full-time

Pay: 13.00-13.50 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking Store discount
Work Location: In person

Reference ID: Supervisor Merry Hill
Expected start date: 01/05/2025