Restaurant Supervisor

Norwich, ENG, GB, United Kingdom

Job Description

Job Summary:



We are seeking a dedicated and experienced

Restaurant Supervisor

to oversee daily restaurant operations, ensure a high-quality dining experience for guests, and lead a team of front-of-house staff. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Key Responsibilities:



Supervise and coordinate daily front-of-house operations to ensure smooth service. Lead, train, and motivate restaurant staff to deliver excellent customer service. Ensure all areas of the restaurant are clean, organized, and meet health and safety standards. Monitor staff performance and provide ongoing feedback and coaching. Handle customer inquiries, complaints, and concerns in a professional and timely manner. Maintain inventory and order supplies as needed. Ensure compliance with company policies, procedures, and licensing regulations. Collaborate with kitchen staff to ensure efficient service and food quality. Support the General Manager with administrative tasks and special projects.

Requirements:



Proven experience in a supervisory or leadership role in a restaurant or hospitality setting. Strong interpersonal and communication skills. Ability to lead by example and foster a team environment. Excellent problem-solving and conflict-resolution abilities. Knowledge of health and safety regulations and food safety standards. Proficiency in POS systems and basic administrative tools. Flexibility to work evenings, weekends, and holidays as needed. High school diploma or equivalent; additional hospitality certifications are a plus.

Preferred Qualifications:



Certification in food safety or hospitality management. Experience in both front-of-house and back-of-house operations. Multilingual abilities are an asset.

Working Conditions:



Fast-paced restaurant environment. Standing for long periods and occasional lifting. Interaction with guests, staff, and vendors.
Job Types: Full-time, Permanent

Pay: 25,000.00-29,000.00 per year

Additional pay:

Tips
Benefits:

Company events Company pension Discounted or free food Employee discount
Schedule:

Every weekend Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3321730
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Norwich, ENG, GB, United Kingdom
  • Education
    Not mentioned