Job Description

Dakota Hotel based in South Queensferry are seeking an outgoing individual with waiting and supervisory experience for the role of

Restaurant Supervisor

to deliver exceptional service to our guests. Working predominantly evening shifts. This position is ideally for those who wish to pursue a career in hospitality.


Earnings are up to 14.85 per hour, paid monthly equating to a minimum guaranteed gross annual salary of 28,957, inclusive of anticipated service charge.


The role carries a permanent contract of a minimum of 37.5 hours per week and typical shifts will be working any 5 days out of 7. Typical working hours being 12-11pm, 3-close, 5-close, and sometimes includes assisting with late bars. This will include working regular weekends.


PRIMARY ROLE RESPONSIBILITIES

To ensure that you are an exemplary host of Dakota at all times. Manage reservations so as to not overburden the Kitchen and Grill Team, ensuring seamless service. To take responsibility for, in absence of the Restaurant or Assistant Restaurant Manager, organising the rota in a timely fashion. To ensure we are striving to make every guest a repeat guest by providing an excellent level of service at all times.
BENEFITS


In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

40 per cent off stays at any Dakota 25 per cent off drinks and dining at any Dakota Access to our Employee Assistance Program which includes
+ free private mental health support and counselling sessions
+ video GP consultations and private prescription services
+ access to daily rewards to be cashed out for shopping vouchers
Access to discounted gift card platform Support from our inhouse Mental Health Champions Additional holiday day on the first anniversary of your employment. Family-friendly flexible working options Meals on duty and uniforming 200 bonus to recommend a friend to join our team 10 bonus every time you are mentioned on Trip Advisor Free bi-annual eye testing for users of display screen equipment Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety Access to a suite of external, certified resources via our Learning Management System Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan. Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.


Full terms on our benefits can be found in our Handbook.


ABOUT DAKOTA HOTELS


Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.


Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.


As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.


Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle


Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park).


We also offer complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.


APPLICANT REQUIREMENTS


The successful applicant will have/be:

A minimum of 1 years experience in a Supervisory Role. Be able to be physically active in your role, standing for much of your shift and working at pace. An enthusiastic individual who will promote our culture of positivity. Be task oriented with a great pride for the work they do and attention to detail. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY


Please send us your up to date CV.


Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota - we'd love to hear from you!


For more information on our luxury hotel, please visit our:

Website Dakota Hotels Instagram or Dakota Edinburgh Instagram Trip Advisor Facebook page INDHOTEL