Job Description

THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 1ST AUGUST 2025

JOB TITLE

: Restaurant Supervisor -The Old Inn Restaurant

JOB REFERENCE

: RSOI 08/25

REPORTING TO

: Restaurant Manager

HOURS

: Full-time, varied shifts primarily 4-5 days out of 7.

JOB LOCATION

: The Old Inn, 15-25 Main St, Crawfordsburn, Bangor BT19 1JH.

SALARY:

13.57 - 15.07 per hour - PAYSCALE

About the role:

We are seeking to recruit a dedicated, enthusiastic supervisor to join our restaurant management team. You will join an existing team of supervisors and assist with the management of all day-to-day operational issues relating to the food & beverage service within The Old Inn Restaurant. We are seeking someone with a passion for hospitality and the ambition to progress up through the ranks into our management team. If you think you have what it takes and can demonstrate skills in the below then we would love to hear from you!



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The main duties will include but are not limited to

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Consistently provide a friendly and efficient service to all visiting guests at The Old Inn Restaurant. Having full and complete knowledge of the menu, enabling you to assist with any guest queries. Supervising the F&B team ensuring that all are well trained and daily duties are clearly outlined. Demonstrating effective communication skills and work in a professional manner with all guests, customers, and colleagues. Monitoring team members to ensure all Company and Statutory Fire, Health, Safety, and Hygiene Regulations are observed. Participating in regular team meetings. Reporting any guest or operational issues to the Management team. Using the restaurant till systems to place orders and process customer payments correctly. Carrying out opening and closing procedures, including till reconciliations and other key holder duties. Ensuring knowledge of the Galgorm Collection and facilities is up to date in order to upsell at every opportunity and maximise profitability. Making sure your personal appearance and uniform are in line with the required Collection/ Restaurant standards at all times. Attending any training that has been set up to aid your personal development.

The Person:

Applicants must:

Have a passion for hospitality. Have experience in carrying out opening and closing procedures of a cafe/restaurant and or bar including till reconciliations and other key holder duties. Be able to demonstrate an ability to lead, motivate and inspire a team. Have exemplary attention to detail. Be performance-driven and focused on implementing a culture of excellent customer service. Excellent planning and organisation abilities. Be able to work well while under pressure and show initiative whilst multi-tasking. Have a flexible approach to working shift patterns and be available to work early mornings, lunchtime, evening shifts, and weekends.

Desirable:

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Have at least 1 year's supervisory experience in a cafe/restaurant and/or bar. Experience in cocktail making. Barista trained.

Perks of the job!!

We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact

hr@galgorm.com

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS