Job Description

Company Description
Ready to take your skills to the next level? Then come join us at Potters Resorts in Hopton-on-Sea, the UK's only fully-inclusive resorts!
We've got some incredible opportunities right now for energetic, enthusiastic team players who thrive on delivering exceptional service. If you're someone who can light up a room, build instant connections with our wonderful guests, and keep them smiling throughout their stay, we want YOU to be a part of our team!
At Potters Resorts, we offer a wide range of roles and plenty of room for growth. Plus, we're committed to helping you become the best version of yourself with top-tier training, ongoing support, and personal development every step of the way.
Life at the resort is fast-paced, fun, and never boring - each day brings something new! So, what are you waiting for? Come join us and be part of something extraordinary!

About the Restaurant role;

• Provide amazing customer service to all of our guests
• Serving our guests breakfast, lunch, and dinner during their stay
• Setting up tables, clearing, and re-laying for the next service.
• Polishing cutlery, crockery, and glasses, ensuring that everything is kept clean and presentable at all times
• The ability to work in a fast-paced and energetic role
• Having a strong Resort knowledge
• Attending training sessions to ensure you have relevant knowledge of dietary and allergen requirements

You will take personal pride in;

• Building a rapport with our guests and helping them to feel welcome and enjoy their stay
• Working as a team to ensure that our guests receive exceptional service at each meal throughout their stay
• Use attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times.
• Ensuring that you attend all relevant training sessions so that you can work to the best of your ability
• Promoting teamwork by establishing strong working relationships with those around you, by treating your colleagues with respect

Hours of Work:

• 40 hours per week, working 5 days out of 7 (predominantly Monday to Friday)
• Breakfast 8am - 10.30am, Lunch 12pm - 2.30pm and Dinner 6pm - 9.15pm (approx.)

Qualifications
As this is a full-time position, you must be at least 18 to apply.
Additional Information

• Free use of Palms Health & Fitness - Gym and Swimming Pool
• 30% Discount on products in the shop
• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
• Free Team Lunch available daily
• An all-year-round position (not seasonal)
• Free Parking and on the main Bus Route
• Cycle to Work Scheme
• 10% Discount off all products and treatments within Aphrodite Beauty Salon
• Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive 'Evening of Entertainment' on Resort
• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP's, mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Skills Required