We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality arts, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing and developing staff whilst ensuring the highest levels of customer service
Main Duties & Responsibilities:
To recruit and motivate a team who can deliver high levels of service to our members.
To implement a full training programme for supervisors and team members on all aspects of the job with sign-off on completion.
To be on the floor for the majority of the working week, coaching the team and ensuring the agreed service standards are being met.
To engage with members for feedback.
To work with the Executive Chef and Head Chef to ensure the food quality and presentation is to the agreed standard.
To comply with all food and beverage health, liquor and safety regulations, as well as all applicable laws both national and local.
Maximise profitability within the Food & Beverage Department, by ensuring compliance with established budget for cost, labour and revenue benchmarks.
To polarise shifts with the Assistant F&B Service Manager to ensure standards are always being maintained.
To ensure the wider club team are aware of all promotions and important information regarding the Restaurants.
To coach and develop the Assistant F&B Services Manager to be able to do the higher role in your absence.
To be fully trained in Club opening and closing procedures and Duty Management responsibilities and be prepared to support the DM rota where required.
To undertake any other reasonable request made by the Deputy General Manager, General Manager or CEO.
Safeguarding
To act as a Deputy Designated Safeguarding lead for the Club
To attend regular Safeguarding team meetings
Personal Profile:
Confident & outgoing personality
Strong communicator
Ability to multi-task
Self-motivated. The ability to keep going despite setbacks. Deal with changes in priority, juggle several activities to continue to remain effective.
Customer Focused.
Flexible working approach with regard to operational needs.
To be able to generate alternative approaches to problems.
Job Type: Full-time
Pay: 35,000.00-40,000.00 per year
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Work Location: In person
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