Job Description

WHAT'S THE JOB?

We are looking for an exciting and passionate individual to join our team working in our Student Shop. The main parts of the role are:

Serving customers on tills and being the face of the Student Union to our students and staff on campus Being in charge of our self-service tills making sure it's a quick experience for those in a rush Managing stock replenishment and standards on the shop floor - this can be cleaning a section (like our sweet section) or creating amazing displays in our clothing and gifts section Taking in deliveries and checking them off to make sure everything we ordered is correct.
Ideally we're looking for someone who can fit in to our team and be confident in delivering amazing customer service whilst being the face of the Union brand - someone who enjoys the challenge of trying new things.

This is a part time job - working 20 hours per week, usually Monday - Friday, 1pm - 5pm, although flexibility is expected depending on what we have going on so some evening and weekend work may be required with plenty of notice.

WHO ARE WE?

We are Heriot-Watt University Student Union - an independent charity that is run by and for students. While we are a charity we also run trading services (food & drink venues and shop) that aim to make a surplus. We use this surplus to invest in other vital student support services such as advice & support and volunteering.

Ultimately our main goal is to make sure that Heriot-Watt students have THE BEST TIME whilst studying here. Our purpose is clear and simple - to put Students First, Always. We live by five values - we are fun, welcoming, brave, empowering and student focussed.

You'll join a friendly, hardworking and professional team and have a real opportunity to make a difference to our members - while having some fun along the way.

WHAT DO YOU GET?

You will be paid up to 13,104 per year. 28 days holiday plus 9 fixed days (pro-rata'd) (Christmas, New Year and Easter). Pension available plus you'll get that warm fuzzy feeling inside that you're helping the students of HW make the most of their Student Union.

IS THIS JOB FOR YOU?

If you answer yes to these questions, then this job might suit you perfectly!

Do you get excited serving customers and giving outstanding service? Do you enjoy working in a busy fast paced environment? Do you enjoy working as part of a team? Can you think on your feet and find a perfect solution to someone's enquiry? Does working with a range of different people from different countries, backgrounds and cultures sound appealing? Does working pro-actively, rather than reactively, come naturally to you? Do you work well under pressure, delivering to deadlines and then going the extra mile?
Use the Apply Now button to go to our website and find out more information (including what a typical shift might look like for you!) as well as the online application form!

Job Type: Part-time

Pay: Up to 13,104.00 per year

Work Location: In person