Job Description

About Us

St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years.

About the job

We are looking for someone who loves working with pre-loved items and has the ability to go the extra mile to deliver excellence in customer service. Under the guidance of management, you will ensure appropriate stock is identified for Clearance and priced accordingly, and that customers are supported at all times to maximise sales and ensure a great customer experience.
A good understanding of the value of second-hand stock ranging from furniture to clothing is desired. You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care. You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice.
You will have opportunity to set up and run large sales or other ad hoc events in the Clearance shop as per business need. If you have a passion for working with pre-loved goods and enjoy working with the public, we'd love to hear from you. You will be an ambassador for St Michael's at all times. In return for your commitment, we'll provide a competitive salary and benefits package, within a highly reputable charity.
A full driving licence with use of a car is recommended to access each retail location and attend meetings.
This role is 30 hours over 4 days a week which may include weekend work. This includes two days preparing stock and two sales days open to the public.

Job Type: Part-time

Pay: 12.60-12.84 per hour

Expected hours: 30 per week

Benefits:

Bereavement leave Canteen Company events Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Sick pay Store discount
Work Location: In person