Job Description

Retail Support Officer (Maternity Cover)

Location:

St David's Hospice Donation Hub, Llandudno Junction with travel to other shop locations in Conwy, Gwynedd and Anglesey.

Hours:

35 hours per week.

Salary:

24,000 per annum

Responsible to:

Head of Retail

Contract:

Fixed term, 1 September 2025 - 30 April 2026

Job reference:

2025-017

Closing date:

Monday 18th August 2025, 12 pm(Apply early; applications are reviewed on a rolling basis and the advertisement may close before the deadline if enough suitable applications are received.)*

Are you passionate about retail and looking for a role where your work truly matters? Join our friendly and dedicated team at St David's Hospice where every sale helps support vital hospice care in our community.

About the role:

As Retail Assistant, you'll provide administration assistance to our Head of Retail, charity shops and donation centre, as well as leading upon our all-important 2025 Christmas merchandise campaign; processing new goods orders and offering exceptional customer service.

This is a varied and exciting role, and you're input will be key in generating income that directly supports patients and families facing life-limiting illnesses.

Key Responsibilites:

Shops rotas and administration support to the Head of Retail Leading the 2025 Christmas new goods campaign; processing catalogue and online orders through to delivery Providing relief support to the shop managers during busy periods Maintain a clean, safe, and welcoming shop and donation centre environment. Support volunteers and work collaboratively with the shop teams Support the processing of second-hand donations in the donation centre as needed

What we're looking for:

A friendly, approachable manner and a passion for helping others. Retail experience is helpful but not essential - full training will be provided. Ability to work flexibly and team player spirit Commitment to the values and mission of the hospice

What we offer

A supportive and inclusive working environment. Job satisfaction and value in making a difference to the local community 23 days holiday, plus bank holidays, with annual leave purchasing available Discounts from charity partners such as 02, Specsavers and the 'Blue Light Card Health Assured membership covering you and your spouse or partner Opportunities for personal growth and training

Ready to apply?

Please fill in an application form with full details about why you are the person for this role.
Thank you for considering a role with St David's Hospice - together, we can support vital hospice care in our community.

Please note: We are a UK based company and can only accept applications from those already living, and with a legal right to work in the UK.

Job Type: Full-time

Pay: 13.15 per hour

Benefits:

Company pension Health & wellbeing programme
Schedule:

Monday to Friday Weekend availability
Work Location: In person