Job Description

Job description

Retail / Customer Service Advisor

Working hours:

Part time, flexible but must be full days & include weekend work

Full time, 37.5 hours a week - weekend working essential

Experience level: Previous

Optical experience

is advantageous but not essential for this role

Full Training provided - with great career progression opportunities

Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership!

Our trainee roles at Specsavers are not your ordinary sales positions - you will join the team as an Optical Advisor bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores.

Some of the key tasks required include:

Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards Dispensing of lenses (single vision / bi-focal & varifocal) Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
Specsavers prides itself on personal development & exciting long-term careers - supporting you to develop your knowledge of the optical world.

Pay for FT: 24,300.00 per year

Job Types: Full-time, Part-time

Pay: 24,300.00 per year

Expected hours: 37.5 per week

Additional pay:

Performance bonus
Benefits:

Company pension Employee discount Store discount
Schedule:

Day shift Weekend availability
Work Location: In person

Reference ID: Retail / Customer Service Advisor