Job Description

Job title: Retail Facilities Lead

Reports to: Head of Retail

Hours: 25 hours per week, worked flexibly across Mon-Fri

Salary: 14.05 per hour

Location: Beaumond House Hospice Care, Newark

Beaumond House

Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a 'home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.

Role Purpose

To ensure the effective day-to-day facilities management of all Beaumond House retail locations. We currently have 5 sites but are actively working on expanding this. The primary focus of this role is to focus on maintaining safe, functional, and compliant retail environments, overseeing health and safety, risk assessments, repairs, audits, and contractor coordination, while being a visible, customer-facing member of the team.

Main Duties and Responsibilities

Carry out risk assessments, health and safety, and fire safety checks across retail sites and ensure all records are maintained and actioned.

Undertake and coordinate site audits to ensure compliance with internal standards and external regulations.

Liaise with contractors and suppliers to manage planned and reactive maintenance, ensuring timely and quality completion.

Respond to urgent repair or maintenance issues and complete small-scale practical repairs as required.

Carry out basic redecoration and fitting tasks (e.g., painting, shelving, signage) during shop refurbishments or when setting up new retail units, reducing reliance on external contractors.

Undertaking Portable Appliance Testing (PAT) of static electrical equipment in all retail shops following appropriate training and certification.

Report and monitor health and safety hazards or risks, ensuring incidents are documented and resolved.

Coordinate waste management, recycling, and cleaning contracts across the retail estate.

Oversee the general upkeep of premises including building fabric, utilities, and shop fittings.

Support fire safety procedures and ensure evacuation plans and alarms are routinely tested and up to date.

Assist retail teams with logistics including storage solutions, stock movement, or layout updates.

Always maintain awareness at all times of the retail environment and customer presence and the need for the additional regard for safety.

Support environmental best practices across retail sites, including waste reduction, energy efficiency and recycling initiatives.

Support the setup of new retail locations, contributing to compliance checks, premises readiness and fit-out coordination

Administration

Maintain accurate and up-to-date records, reports, and inspection logs. Use internal systems to manage compliance, maintenance, and safety tracking. Support audits and reporting to the Head of Retail Respond in a timely manner to enquiries/ queries.

General Duties

Work collaboratively and cooperatively with Beaumond House colleagues and retail teams. Respect confidentiality and uphold professional standards. Abide by Beaumond House policies, procedures, and health and safety legislation. Act as a visible and approachable presence within retail locations, supporting a welcoming environment.

Skills, Experience and Attributes Required

Knowledge of or willingness to undertake training in PAT testing, fire safety, manual handling, COSHH, infection control, and RIDDOR. Good working knowledge of facilities or property management (preferably in a retail or public setting). Ability to plan and prioritise workload across multiple sites with minimal supervision. Strong practical skills for small repairs and basic maintenance. Practical skills and experience in basic decorating, painting and installing fixtures. Excellent interpersonal skills and confidence in engaging with the public and volunteers. Awareness of confidentiality, data protection, and safeguarding principles. Experience of health and safety responsibilities and documentation. A full UK driving license and access to a vehicle for site visits is essential. Competent in using digital systems for logging compliance, maintenance scheduling and reporting.

What we ask of you

Act in a manner at all times which supports the Vision and Values of Beaumond House.

Take pride in presenting clean, safe and welcoming spaces.

Demonstrate personal responsibility and reliability in managing tasks and commitments.

Communicate clearly and respectfully, even in busy or challenging environments'

Be a positive, proactive, and compassionate presence in our team.

Uphold the dignity, respect, and safety of all customers, volunteers, and colleagues.

Please note

We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

All roles are subject to receipt of satisfactory references. Roles may be subject to enhanced Disclosure & Barring Service checks.

This is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder

Our Vision

is to achieve 'Outstanding Hospice Care, enabling our local communities to live well and die well'

Our Values

(Guiding Beliefs) are:

PATIENT CENTRED, WE 'GO THE EXTRA MILE' - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.

VALUE & SUPPORT OUR PEOPLE - All of our people are important and highly valued, and we support and develop them to be at their best.

OPENNESS & HONESTY, CREATING A SAFE ENVIRONEMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.

COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.

EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way.

Job Type: Part-time

Pay: 14.05 per hour

Expected hours: 25 per week

Benefits:

Company pension
Work Location: In person

Application deadline: 31/07/2025