Job Description

Job Summary

We are seeking an experienced and motivated Sales Assistant to join our sales team working 2 weekdays plus weekends in our store in Camden Market, Sweyn Forkbeard (selling Male Grooming Products)

The ideal candidate will be trained in the store, products, ingredients, how to use the products and how to sell them, at the same time will be trained to manage the store to be able to work alone. We provide full paid training, and the Sales Assistant plays a crucial role in providing exceptional customer service, supporting sales activities, and ensuring a positive shopping experience for our customers. This position requires a proactive individual who can work well in a fast-paced environment and is passionate about sales, and helping customers find the right products.

The ideal candidate must be a fast learner, fight for the sales targets at the same time that he provides a high level of face to face customer service.

We have a dress code, and this is a permanent contract, so we need FULL availability to work.

Duties

- Opening and closing the Shop, doing a correct opening, and closing according with the Manuals and training. The store in Camden Market must open at 10am.

- Communicate with customers to understand their needs and provide product information.

- Assist customers effectively, being active. Customer service and being an active seller are key in this role. Approach customers, engaging with them, close sales and try to oversell.

- Demonstrate upselling techniques to enhance sales opportunities and increase the average sales.

- Utilize basic math skills for transactions, sales processing and maintain the sales records.

- Take payments through the point-of-sales system, cash and cards sales must be added to the system before giving the products to the customers.

- Keeping adequate sales, accounting records and stock control. Control the stock levels and maintain control of the point of sales to avoid differences.

- Keeping the shop and products clean (daily).

- Depositing money to bank or to company director or changing coins in the bank when required.

- Giving due care to fragile, delicate and perishable goods.

- Packing and shipping online orders when necessary (only from the shop in Camden Market twice a year)

- Helping to create content to use in Social Media (create short videos).

- Ask to customers for a review of Google or Trustpilot using the disc available to scan.

- It's a retail job, so the employee understand that will need be standing during the working hours.

- The employee will be well-groomed (hair, face, nails, etc.), wear smart and classic clothing. His own Shirt with Tie, Bowtie, suspenders, vest, etc. with a smart jacket/coat according to the company dress code (classic and smart). No shorts, sport shoes or caps (running or gym) or sport coats or hoodies are allowed.

Skills

Excellent communication skills, both verbal and written, with an ability to engage effectively with customers. Strong organisational skills to manage multiple tasks efficiently while maintaining attention to detail. A friendly and approachable demeanour that fosters positive customer interactions. Basic numeracy skills for handling transactions and managing stock levels. Ability to work well in a team as well as independently when required. Previous experience in retail or customer service is advantageous but not essential; a willingness to learn is key. We require to wear our dress code.
Join us as a Sales Assistant and contribute to creating an enjoyable shopping experience for our customers while developing your skills in a supportive environment.

Job Types: Part-time, Permanent

Pay: 13.50-15.00 per hour

Benefits:

Employee discount Employee mentoring programme Store discount
Experience:

Retail sales: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Retail & Market Men Sale Assistant