Job Description

Job Advert


A rare and exciting opportunity has arisen with Sandown Motor Group for an experienced Retail Manager at their retailer in Epsom. (Used Cars)

The Company

Sandown Motor Group has over 30 years of experience, selling and servicing Mercedes-Benz cars. A privately owned group, the Sandown name has an immensely proud heritage with Mercedes-Benz, which means they are experts in this iconic brand. Their simple goal is to deliver the most outstanding service from each of their sites in Guildford, Basingstoke, Poole, Dorchester, Salisbury, Newbury, Hindhead and Epsom.

The Role

Reporting to the Used Car Sales Manager, the Retail Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is the ability to gain customer trust and build loyalty to Sandown with a focus on sales conversion and profitability. Responsibilities will include part exchange valuations, finance package tailoring and delivering sales results for the branch.


Main Duties and Responsibilities:

Providing an immediate and seamless Sandown experience to the customer Assist with the sale of the car, accessories, paint protection, GAP and insurance products Produce finance quotes and proposals and process finance documents for pay-out & maximise F&I opportunities Part exchange appraisal and price delivery Close sales, process and record deposit payments and final balances Conduct daily live lead reviews with sales executives Report to line manager on deal by deal basis all income generated by product type Closely monitor all live leads and distribute to teams Ensure follow-up after enquiry, in line with Sandown SLAs Identify parity renewal opportunities Responsible for contacting all 'last chance' Mentor and Develop team of Sales Executives

About You

You will require: a high level of attention to detail; be FCA accredited; knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations; ability to deliver high levels of customer satisfaction, and advanced negotiation skills.

On Offer

Hours: 42.5 hours between 08:30 and 18:00 with weekend working on a rota basis.


Basic: 35,000 per annum OTE: 70,000 per annum


Company Car provided as part of the remuneration package.


Benefits:

Company car Company events Company pension Cycle to work scheme Employee discount Life insurance On-site parking Referral programme Sick pay Store discount

Our Process

When applying, please include a full current CV with your current salary outlined and notice period, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.