Job Description

Paul Rigby Volvo Stourbridge

Basic with bonus package- OTE 60,000 plus company Vehicle

As a

Retail Manager

, you will play a pivotal role in driving the overall commercial performance of the dealership. Reporting directly to the

General Sales Manager

, you will be responsible for maximising finance income while optimising the performance of both

new and used vehicle sales

, ensuring outstanding customer satisfaction and a consistent 5-star experience.

What do you need to succeed as a Retail Manager?

Strong commercial awareness with a proven track record in automotive retail A high level of professional acumen and an outstanding work ethic Excellent communication, influence, and negotiation skills Ability to lead, motivate, and develop a sales team to achieve exceptional results Proven capability to meet and exceed monthly sales and finance targets Strong relationship-building skills with customers, manufacturers, and internal stakeholders

What does the Retail Manager role involve?

Optimising new and used vehicle sales performance in line with budget and manufacturer targets Maximising all finance and insurance income opportunities across the sales department Supporting and motivating the sales team to convert enquiries into profitable vehicle and finance sales Overseeing sales reporting for new and used vehicles, identifying trends, shortfalls, and opportunities Working closely with the General Sales Manager to set targets, monitor performance, and deliver business plans Coaching and developing the team through regular performance reviews and structured feedback Ensuring every customer journey is compliant, transparent, and delivers an exceptional experience Building long-term customer loyalty by establishing needs, presenting tailored solutions, and retaining customers to the brand
Job Type: Full-time

Pay: 50,000.00-60,000.00 per year

Benefits:

Company pension
Work Location: In person