Job Description

Are you looking for a retail role where your creativity can directly support local people affected by cancer and long term health conditions in your own community?

Aurora offers services across three sites in Worksop, Doncaster and Mexborough . Our Worksop Centre is home to the Heritage Hub, Valerie's Tearoom, gym, support services and we are launching a newly transformed charity shop.

An inviting, modern space designed to raise vital funds and bring people together. Thoughtfully designed and sustainability-focused, it will offer good-quality preloved fashion in a welcoming community setting. The shop offers a unique setting for someone looking for a role that goes well beyond standard retail.

As Retail Manager, you'll help shape the shop from day one: setting it up, building a supportive volunteer team, and creating a welcoming space that reflects Aurora's mission. We're looking for someone with charity retail experience, an eye for trends and a passion for people.

If you want to use your retail skills to make a real difference, and help create a space the community can be proud of, we'd love to hear from you.To lead and manage Aurora's vision for retail whilst creating a warm, professional, and inclusive environment for customers and volunteers. The shop plays a vital role in generating income to support Aurora's charitable work for people living with cancer.

Reporting to the Business Operations Manager, the Retail Manager will be part of a diverse team encompassing health and wellbeing, hospitality, heritage and support services. This is not a typical charity retail role as the shop is uniquely situated within a wellbeing and heritage centre that also includes a Tearoom, Gym and Community support facilities.

This is an exciting opportunity to shape a truly community-focused retail space, where creativity and innovation can be used to make the most of this historic and distinctive setting.

The Retail Manager will play a key role in the retail transformation, setting up the new shop, recruiting the team, training and establishing best practice and standards; bringing the retail vision to life.

Responsibilities

Play a key role within Aurora; promoting the shop and its benefits to Aurora as a whole, role modelling what it means to be community focused Volunteer Management - build, recruit, train and retain an inclusive, motivated, and diverse volunteer team Ensure a safe, inclusive, and motivating environment for all staff, volunteers, donors and customers Develop and manage an achievable income and expense budget in collaboration with the Business Operations Manager Monitor sales and performance, maximise gift aid, encourage creativity to grow income through new ideas, events and community engagement Ensure all financial procedures are followed accurately and on time Source and manage stock and visual merchandising, maintain high standards and present an attractive, welcoming shop environment and present the shop in a stylish way with a commercial perspective Deliver an outstanding customer and donor experience, build positive local relationships and respond to customer feedback in a positive manner Support Aurora's mission by connecting customers and volunteers to the charity's purpose; growing our people and growing our reach Support performance management and wellbeing in line with Aurora policies, lead by example to create a positive, high performing culture
Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person