Job Description

Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK. Do you have a keen eye for hidden gem? Our Online Research Volunteers (Retail Store based) find those items that will be more suitable for online sale. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department. It would be great if you could volunteer one shift a week (or even more if you want) but we're always happy to be flexible to work around your availability.

Stores are now finding more items that are suitable for selling online. However, pulling together the research can take time. Our online research volunteer will be able to dedicate their time each week to this task, by bringing knowledge and know how to research potential items that would be more suitable to be sold online. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.

Tasks: Researching and collating evidence to be sent with items


Preparing and packing boxes for items to be sent safely to the Barnardo's on-line hub



Preparing and taking photos of items that might need to be sold as a 'pick up from store'



Ensuring the store and back-area remains clean and tidy



Ensure all health and safety policies and procedures are adhered to



Ensure all security procedures are adhered to



Skills: Good IT skills


Good research skills



An eye for a hidden gem



Knowledge of (or willing to learn about) items that will sell well online



Friendly and helpful



Happy to be part of an amazing team of staff and volunteers



Enthusiastic about the work of Barnardo's



Ability to work independently, as part of a team and use your initiative



Benefits: Volunteer in a fast paced and diverse environment


Have fun and meet new people



Develop skills for your CV including confidence, teamwork and problem solving



Make a difference to the lives of children, young people and their families



Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses



Full online induction training and experience of working in retail as a volunteer



In-store discount (20%)



Disclaimer: We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on volunteering@barnardos.org.uk