Job Description

We are looking for a

Retail & Online Sales Assistant

to join our brand-new appliance store in Scarborough town centre. This is a varied role where you'll work on the shop floor with customers, as well as manage product listings and online sales. You'll be part of a small, friendly team and play an important part in the store's success.

Hours:

32 hours per week

Monday: 10am-5pm Tuesday: 10am-5pm Wednesday: 10am-5pm Thursday:

Day off

Friday: 10am-5pm Saturday: 10am-2pm

Responsibilities:

In-Store

Welcome customers and assist with enquiries in a friendly, professional way Provide product information and make recommendations Keep the shop tidy, organized, and well-stocked Assist with bookings for deliveries and repair jobs Help move or load appliances when needed

Online & Admin

List products on eBay, our website, and social media platforms Manage and update online listings to ensure accuracy and visibility Respond to customer enquiries received online Support with basic admin tasks such as stock updates and order records

Requirements:

Previous customer service or retail experience (minimum 3 years preferred) Confident PC skills (MS Word, Excel, online platforms) Strong communication and customer service skills Friendly, approachable, and eager to learn Physically fit enough to help move appliances safely when required

Benefits:

Employee discount Company pension

Contract Type:

Permanent, part-time (32 hours per week)
Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 32 per week

Benefits:

Company pension Employee discount
Experience:

Customer service: 3 years (required)
Work Location: In person