Job Description

Description

Reporting to the Head of Retail, the role of the Retail Operations Administrator is to provide end-to-end support with all retail operations enabling our retail teams to operate efficiently and deliver their objectives. Communication, agility, eye for detail and strong Excel skills are a must for this role.

What Will You Do?

Providing Full Support to Field Sales Team to support them on all HR administration. Day to day contact with the retail staff with Queries and making sure their support is actioned with the relevant department. Support with providing reports on excel including creating pivot tables from data sources, maintaining formulas in excel tracking documents for head office and store. Managing the PO system: raising all Concur POs for the roll out of new stores, hygiene, stationary requirements and gift allocations as required Placing all tester, samples, new products and uniform orders, hygiene consumables as requested by the Retail Team Assist in preparation of all aspects of meetings with Retailers, including room bookings, set-up and clear down of meeting rooms, printing/binding all presentation materials, preparing gift bags and arranging catering needs Ensure all consumables are ordered for Retail training sessions and attend events when necessary Book retail travel for Team and conferences. Ensure new starters have onboarding operational information and uniforms, Rota training for new starters. To place weekly orders for Retail Stock cupboard and ad hoc orders. Keeping back up supplies for consumables, keeping stock room and retail area tidy of boxes. Assist the Retail Team in preparing Power point decks for Retail Staff, communication of focus moments, GWP promotions, Incentives, and winners. All aspects of motivational correspondence. Monitoring and issuing results. To carry out other duties as requested by management team from time to time. Including booking hotels, sending flowers and sourcing items for the teams. Arranging send outs from the warehouse. Order couriers and arrange deliveries to all stores, ensure all vendor relationships are maintained, liaising with Elemis Reception and Office Manager. Issuing weekly operations update via shared inbox with support of Operations team.

Sustainability Responsibility:Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars All aspects of motivational communication to Retail staff and partners include ELEMIS' sustainability messaging/awareness

What we are looking for:

Ability to work in a fast-paced environment with a positive and passionate attitude. Able to prioritise tasks and manage expectations. Confident with numerical data, figure reporting and data analysis utilised Excel. Excellent attention to detail. Strong verbal and written communicator. Experience of working in a similar retail or brand environment. Proficient in MS Office programs: Word, Excel, PowerPoint, Outlook. Experience with PO and Expenses systems.

What we offer you!

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Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type

About ELEMIS

ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.



A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary - just like our people.



Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

We are committed to Elemis' sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.