Job Description

Retail Operations Manager

An exciting opportunity has arisen at The Antique Village: We are looking for a Retail Operations Manager to join the team at our destination in Hele, Exeter.

Who are We?

Opened in 2019, The Antique Village brand has grown significantly year on year to become one of the country's foremost Antique Centres. With over one hundred dealer concessions over three sales floors we are regularly featured on TV and have ambition to grow and develop even greater footfall and sales at our 'out of town' destination. We have raised the bar on traditional Antiques Centres and pride ourselves on a professionally curated, well merchandised store with a welcoming atmosphere for our dealers and customers alike.

Can you deliver our vision?

What We Are Looking For

A self-motivated individual with a minimum of 5 years retail management experience Flair for visual merchandising and attention to detail Personable and inspirational leader Creative mindset Flexibility and adaptability Good understanding of how to develop a brand on social media Entrepreneurial spirit Passion for vintage and antiques
This role is hands-on and physically demanding, requiring you to be on your feet all day with occasional heavy lifting; chests of drawers etc. Therefore, a good level of physical fitness is essential. The five day-a-week role requires you to work a weekend day - We are currently open Monday to Saturday.

Required Skills & Experience

Proven experience as a Store Manager The ability to lead, coach, and inspire a team Customer service focussed Strong planning and organisational abilities Commercial mindset with honed analytical skills Excellent communication and relationship building skills Proven loss prevention experience

The role will include the following responsibilities

Managing and developing a team of sales sta? Delivering excellent customer service to maximise sales Innovative visual merchandising creating an exciting and inviting store Commercial decision making to maximise profit Liaising with and recruiting dealers Liaising with the Retail Operations Director to continually develop a clear strategy Recruitment and training of staff Loss prevention Social media communication Maintaining accurate administration
Job Type: Full-time

Pay: 28,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person