Job Description

We're looking for an experienced and organised Retail Delivery professional to join our team at Westfield Stratford. You'll play a key role in managing fit-outs and retail unit handovers across our UK assets, working closely with Centre Management, Leasing, Design & Construction teams to ensure timely, high-quality, and compliant store openings.

Key objectives

Based at Westfield Stratford City, this role oversees the full lifecycle of retail delivery projects, ensuring tenancies are handed over on time and fully compliant with their Agreements for Lease, and that tenants are ready to open with their approved fit-outs in place.

What will you be doing...

Coordinate project information flow across internal teams and external partners (Leasing, Design, Construction, Tenants). Manage retail unit delivery programmes, ensuring timelines, compliance, and quality standards are met. Oversee change control and approvals related to tenancy modifications and leasing negotiations. Ensure landlord obligations are fulfilled, including capital expense approvals and documentation. Support the fit-out process through oversight of guides, site requirements, and statutory compliance. Monitor and manage tenant handovers, shop openings, and exits--including snagging and vacant unit upkeep. Collaborate with Retail Design to align tenant designs with delivery parameters and timelines. Administer RAMS, permit approvals (via C-Tracker), and site safety requirements, including CDM and hot works. Maintain best practices in contractor oversight, tenant coordination, and compliance with landlord constraints. Communicate regularly with other centre teams to ensure alignment and share learnings/best practices. Provide flexible support across assets and cover Centre Duty Management responsibilities when needed.

What skills, experience, and knowledge will you need to be successful?

Relevant Degree or 10+ years relevant experience. SMSTS 5 day or Nebosh Health and Safety training is desirable A valid CSCS Card - at least Black level is desirable Excellent verbal and written communication skills Proven experience in a customer/client-facing environment Excellent computer skills, especially Microsoft Office software (particularly Outlook, PowerPoint, Word and Excel) A thorough understanding of the total project life cycle, from dealing with strategic issues at conception stage, through all of the operational stages to completion and post project review. Excellent knowledge and experience of all of the main project management concepts, tools and techniques. Experience of leading project management commissions for medium to large sized projects of medium to high complexity. People management experience, particularly in the context of managing a team delivering a project. Knowledge and experience of retail development in conjunction with the construction industry, including an appreciation and understanding of the retail trading environment. Knowledge of construction legislation, statutory requirements and codes of practice, including current developments in legislation relating to property and construction industry. Knowledge of construction techniques and methodology relating to shopping centres and shopfitting generally. An understanding of cost management functions, and knowledge of cost controls & performance measures, including construction trends, & practices. Knowledge and experience of health and safety and CDM legislation and issues

Who are we?

At Unibail -Rodamco-Westfield (URW), we develop and operate a portfolio of sustainable, premium, mixed-use real estate assets across Europe and the United States. Driven by our purpose to Reinvent Being Together, we are committed to accelerating urban regeneration and rethinking how we live together in cities. Today, 2,000 dedicated individuals are working together to reshape the future of real estate and shopping centers by creating innovative, engaging spaces that truly redefine community connections.


Our flagship destinations are more than just places; they're the heartbeat of the community. We empower our employees to make a real impact through volunteering, DE&I programs, and leading ESG efforts. URW is at the forefront of experiential entertainment, constantly pushing boundaries to craft unforgettable in-person and digital experiences. By surprising and delighting our customers, we create magical moments and reinvent togetherness in every interaction.


Within our Northern Europe Region - spanning the Netherlands, Denmark, Sweden, and the UK - we own and manage eight exceptional assets. These include Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen.

Why work for us:

We put people development and learning at the heart of what we do. We'll help you master your role, build your technical skills, and take advantage of top-notch management and leadership programs. From face-to-face workshops to our global online learning resources, we encourage you to make learning a part of your daily routine.


We offer a fantastic pension plan, bonus scheme, and plenty of other incentives. We also prioritise your health and wellbeing, training employees as mental health ambassadors to support and educate our team. Plus, you can sign up for medical and dental insurance, gym discounts, health check-ups, and more.


Want to know more about what it's like working at URW? Visit our site: https://www.urw.com/join-us/life-at-urw.

What Matters to Us:

At URW, our purpose is to

Reinvent Being Together

, reimagining how people and communities connect, socialise, and experience dynamic moments in unique and meaningful ways.


We are proud to promote equal opportunities and embrace diversity in profiles, experiences, and skills. At URW, we believe that diversity is the cornerstone of our success, and we are dedicated to fostering an environment that respects, values, celebrates, and leverages individual differences to their fullest potential.


We evaluate each application with fairness and without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other legally protected characteristics. Our commitment is to provide equal access to our services for everyone. If you require any adjustments for your interview, please let us know in advance, so we can support you accordingly.

Join us and be part of a team

that's

making a real difference in your local communities!