Job Description

PAU Run & Ride are looking to recruit an experienced Retail Sales Assistant to support the team at our flagship store in Trentham, Stoke on Trent.

If you're a regular runner who's actively involved in your local running community, you may well be our ideal candidate! To be perfect for the role, you'll also have a mature demeanor and be confident talking to customers about their running preferences and able to match that to our product range. If you've also got experience undertaking gait analysis that'd be fantastic (we can train you on that part though) and we'd be over the moon if you're a keen cyclist too!

Job Details:

This is a part time role which will inevitably involve weekend working, with additional capacity from time to time for additional hours to cover events, staff holidays, etc.

Annual leave entitlement of 5.6 weeks per annum (inclusive of bank holidays).

Salary Expectations:

Hourly rate in line with National Living Wage (currently 12.21/hr).

Responsibilities and Duties

As a member of our retail sales team, after training, you'll need to demonstrate:

Customer Service:

Greet and assist customers in a friendly and professional manner. Provide expert advice on running and cycling products (including gait analysis).

Sales Success:

Drive sales by understanding customer needs and recommending suitable products. Collaborate with the team to achieve individual and store sales targets.

Product Knowledge:

Maintain up-to-date knowledge of the latest running and cycling equipment and accessories. Attend training sessions as required.

Inventory Management:

Assist with stock management, including receiving, unpacking, and organizing merchandise. Conduct regular inventory checks.

Store Presentation:

Taking pride in ensuring that our store is clean, organized, and visually appealing. You'll also be involved in the set up and maintenance of our product displays and promotional materials.

Cash Handling:

Process transactions accurately using the point-of-sale system. Handle returns and exchanges in accordance with store policies.

Team Collaboration:

Work collaboratively with team members to achieve store goals. Participate in team meetings and contribute ideas for improvement.

Qualifications & Experience

Experience:

An established runner with previous retail experience, preferably in a sports or outdoor equipment store.

Knowledge:

A passion for running (ideally, cycling too). Knowledge of undertaking gait analysis (although full training will be given), and an understanding of the different clothing and shoe styles and brands is a plus.

Skills:

Excellent communication and interpersonal skills (and we mean AWESOME communication skills!). Ability to engage with customers and commitment to providing outstanding customer service.

Physical Ability:

Ability to stand for extended periods and lift/move merchandise as needed.

Flexibility:

Availability to work weekends, holidays, and varying shifts. Our store is open all year round and we also operate pop up shops at local running and cycling events

Benefits:

Employee discounts (across all the company's businesses). Discounted food and drinks at PAU Cafe (right next door). Flexible schedule. Training and development opportunities to enhance your skills. Fun and engaging team environment with regular team events. Opportunity to work in a dynamic and lively environment. Company pension Potential for growth and advancement within the company as the brand grows.
Immediate start available (subject to successful pre-employment checks).

#retail #cycling #running #trentham #parkrun #projectPAU

Job Types: Part-time, Permanent

Pay: Up to 12.21 per hour

Expected hours: 6 - 12 per week

Benefits:

Company events Cycle to work scheme Discounted or free food Free parking On-site parking
Schedule:

Every weekend Weekend availability
Education:

GCSE or equivalent (required)
Experience:

Retail sales: 1 year (required) running in your local community: 2 years (required) Customer service: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: RSA-Tr-May25