Job Description

About The Role

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Come and join the St Michael's Hospice Retail Team. Make a difference every day for a much-loved local charity. This is an exciting time to join St Michael's as Shop Manager in the bustling spa town of Malvern. The shop, which has selling space over two floors, is waiting for an enthusiastic individual to maximise sales and build rapport with customers and volunteers. If you're an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch. A creative flair for attractive displays and a dedication to excellent customer service are fundamental. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable. If you're committed to great leadership, have a passion for working with pre-loved goods and enjoy working with the public, we'd love to hear from you. In return for your commitment, we'll provide a competitive salary and benefits package, within a highly reputable charity. 37.5 hours (to include a Saturday)

What you can expect from us

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As well as joining an enthusiastic friendly and committed team, our location is hard to beat - nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.

Benefits

Competitive salary and benefits package Transferable NHS pension Hospice pension Superb working environment and facilities Generous study leave allowance Discounts with local suppliers Individualised training needs analysis Advanced communication skills training Employee counselling service Free on-site parking Competitively priced meals and beverages Free tea, coffee and chilled water Friendly, welcoming work environment 30 days annual leave, plus bank holidays

Next steps

Job Details
Department:
Charity Shop
Salary:
26,514 - 28,064 per annum | Spinal Point 7-8-9
Hours:
Full Time | 37.5 hours per week
Location:
95-97 Church Street Malvern WR14 2AE United Kingdom
Closing date:
17 August 2025