We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our retail environment. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, and maintaining a well-organised shop. This role requires strong leadership skills and the ability to communicate effectively with both team members and customers.
Duties
Manage daily shop operations, ensuring efficiency and productivity.
Supervise and train staff, fostering a positive team environment.
Communicate effectively with customers to provide exceptional service and resolve any issues.
Implement retail management strategies to enhance sales performance.
Maintain inventory levels and assist in stock management.
Sell products directly to customers, promoting special offers and new arrivals.
Ensure adherence to company policies and procedures, including health and safety regulations.
Handle administrative tasks such as scheduling shifts and maintaining employee records.
Skills
Strong team management capabilities with a focus on motivating staff.
Excellent time management skills to prioritise tasks effectively.
Proficient in administrative duties related to retail operations.
Bilingual(Chinese) or multilingual abilities are advantageous for communicating with diverse customers.
Exceptional phone etiquette for handling customer inquiries professionally.
Ability to communicate clearly and effectively across various channels.
If you are passionate about retail management and possess the necessary skills to lead a dynamic team, we invite you to apply for the position of Shop Supervisor.
Job Types: Full-time, Permanent
Pay: 30,000.00 per year
Benefits:
Employee discount
Store discount
Schedule:
10 hour shift
Day shift
Ability to commute/relocate:
Bristol BS1 3JP: reliably commute or plan to relocate before starting work (required)
Work Location: In person