Job Description

Job Summary

The Retail Department here at Pleasure Beach Resort is on the hunt for an energetic and passionate Social Media, Sales & Marketing Assistant to become a vital part of our team. Whether you're an experienced professional or at the start of your career, we offer a nurturing environment for growth, learning, and significant career progression.

Who Are We Looking For? We seek individuals with a blend of enthusiasm, reliability, and a marketing-centric mindset. Ideal candidates are self-starters, capable of working independently and as part of a team.

Create Content and Drive our social media engagement across platforms (Facebook, Instagram, LinkedIn, X), ensuring timely responses to comments, posts, and enquiries. Collaborate with the Head Of Retail on strategy development and implementation of retail campaigns landing them on social media platforms. Analyse performance metrics to optimise marketing efforts. Create compelling content for both digital and traditional media. Conduct market research to identify new opportunities. Support cross-departmental collaboration to ensure seamless business operations. Create, design, and send target sales emails via mailchimp to our subscribers.

Requirements

Customer Interaction: Be the first point of contact for new enquiries, providing exceptional customer service across all communication channels. Your goal is to ensure a positive and seamless experience for every customer. Communication: Maintain active and open lines of communication with customers through email and telephone. Your proactive approach will help nurture internal and customer relationships and support the sales. Sales Management: Keep a close eye on the sales pipeline. You'll track progress, identify bottlenecks, and suggest improvements to enhance efficiency and increase sales.

What You'll Bring

Outstanding communication skills, both written and verbal. A creative yet analytical approach to problem-solving. Attention to detail with any social media campaigns The ability to remain calm under pressure and the ability to react quickly at short notice. Proficiency in Microsoft Office, Photoshop and familiarity with mailchimp and woocommerce systems. A proactive, learning-oriented mindset.

Qualifications

GCSEs in Maths and English (Grade C or above). Experience in social media and digital marketing.

This position is covering maternity leave for up to one year.

Job Type: Full-time

Benefits:

Canteen Company events Employee discount On-site parking Store discount
Schedule:

Monday to Friday Weekend availability
Experience:

Social media marketing: 1 year (preferred)
Work Location: In person

Reference ID: Damian Jackson