Job Description

Retention Executive

We are looking for a motivated

Retention Executive

with a strong telesales background and a passion for exceeding sales targets. This role focuses on engaging with customers who have already received a quote from us, with the goal of retaining their business and maximizing conversion opportunities.

Key Responsibilities:

Proactively follow up with customers after their appointments to gather feedback and strengthen relationships. Use our quoting system to review offers and apply discounts where appropriate. Identify opportunities to upsell or adjust quotes to secure the sale. Consistently work towards meeting and exceeding individual and team sales targets. Deliver excellent customer service, ensuring every interaction is professional and customer-focused.

What We're Looking For:

Proven telesales or retention experience, with a track record of achieving sales targets. Confident communicator with strong persuasion and negotiation skills. Goal-oriented, driven, and resilient under pressure. Able to build rapport quickly and handle customer objections effectively.

What We Offer:

Competitive base salary with uncapped commission opportunities that are paid weekly -

top performers earning over 60k a year!

Full training and ongoing support to help you succeed A friendly, supportive, and target-driven team environment in a family run business Career progression opportunities within a growing company Regular incentives, rewards, and recognition for top performers
Job Types: Full-time, Permanent

Pay: 24,420.00-51,221.04 per year

Work Location: In person