Job Description

About Us:

At

YouGarden

, we help people create beautiful outdoor spaces with the best gardening products and inspiration online. We're looking for a

Retention Marketing Manager

to keep our customers engaged, coming back, and loving our brand. A passion for gardening is a bonus, but your marketing expertise is what really counts.

What You'll Do:

Lead email and digital campaigns that retain and delight customers. Build automation strategies and personalised campaigns to grow customer loyalty. Analyse customer data, segment audiences, and increase lifetime value (LTV). Collaborate with merchandising and acquisition teams to align campaigns with product launches and seasonal collections. Monitor engagement, churn, and Net Promoter Scores, using insights to drive improvements. Own creative content for retention channels, ensuring it's on-brand and compelling.

What We're Looking For:

Experience in retention marketing for eCommerce. Proficiency in SQL, Power BI, or similar data tools. Hands-on experience with email/SMS marketing platforms, including automation and personalisation. Strong analytical, project management, and stakeholder management skills. Bonus: an interest in gardening and horticulture!

Why Join Us:

Help grow the YouGarden community and bring joy to gardeners across the UK. Work in a collaborative, innovative team. Competitive salary and benefits.

Apply Now:

If you're passionate about eCommerce retention marketing--and maybe love plants--come grow with us!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Casual dress Company events Employee discount Free parking On-site parking Sick pay
Experience:

Marketing: 2 years (preferred)
Work Location: In person