Job Description

Willowacre trust are looking for a Retirement Assistant
who will work over our 4 Sheltered Housing
Accommodations along with our other Retirement
Assistants.

Salary:

WT Grade 3 26,874 per annum pro rata

Hours:

The core hours for the provision of this service are generally between 9 am until 1pm Monday to Friday, although some flexibility on start and finish times would be considered.

Contract:

Part time, Permanent role

Entitlement:

40 days A/L including PH's (pro rata from start date) Scottish Widows pension scheme

Location:

Camlachie House, 40 Barrowfield Drive, Glasgow, G40 3QH

Main Responsibilities

Provide advice and assistance to encourage tenants to maintain the condition of their tenancy. Organise and encourage tenants to take an active role in social support activities, events and groups. Encourage tenants' participation in issues that affect them and the community they live in. Keep up to date with local community-based health and social care services provided within the local
area for the benefit of older people

Support the application of external funding opportunities to enhance tenant lives Assist tenants to resolve or prevent housing debt by signposting to appropriate support including
Money or Energy Advice Services and other internal and external support services.

Assist tenants to maximise their income by making appropriate referrals to our welfare rights team for
specialised benefits advice

Welcome new tenants by providing a new tenant visit to all new retirement/sheltered housing tenants,
assisting them to settle and get the most out of the retirement site

Provide information about retirement/sheltered housing to prospective tenants. Provide tenants with advice and assistance to report repairs or issues to ensure their homes are well
maintained

Support tenants when major works or improvements are due to be made to their homes, such as
getting a new kitchen, bathroom or windows.

Liaise with tenants concerning access for WSHA/Willowacre Trust and our contractors. Offer advice and assistance to enhance the personal safety of tenants within their home, including
liaising with Fire Safety Officers.

Ensure tenant emergency contact details and change in a tenants' circumstances are reported to the
Housing teams, community team and alarm receiving centres

Assist and respond to housing queries Undertake daily, weekly and monthly Health and Safety checks within the building and garden areas,
recording findings in writing and report any issues that arise

Provide refuse & waste management support Work closely with housing management colleagues regarding neighbourhood relations. Maintain written records of interventions for monitoring, evaluation and statistical purposes
The list above is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time.

Closing Date is 8am on Monday 23rd June 2025

Interviews will be held at Head Office 40 Barrowfield Drive G40 3QH

Job Types: Part-time, Permanent

Pay: From 26,874.00 per year

Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 23/06/2025