Job Description

Job Title:

Reuse Shop Assistant

Responsible to:

Area Manager

Responsible for:

The day to day operation of a reuse shop at theTip Shop, at Newport HWRC, including sales, cash management, stock, reporting and management of volunteers

Location/departments:

The Tip Shop, Newport HWRC, Docks Way, Newport, NP20 2NS (cover at other WCTL sites may also be required)

Job purpose:

To manage the shop, to increase the volume of material sold through the shop, to liaise with volunteers and recycling centre site staff.

Salary:

24,960.00per year pro rata (14,976.00 actual)

Hours of work:

22.5 hrs a week to include Saturday, Sunday and Bank Holiday working on a rota basis

Wastesavers is a third sector recycling group that offers a range of recycling, reuse, education and training services in South Wales, based around waste management and recycling. We are an environmental organisation whose aims are to reduce the amount of material going to landfill and to benefit the local community. We are looking for a Reuse Shop Assistant to join our team to maximise shop sales and profits, and to help manage the day to day running of The Tip shop, including working with volunteers. The successful applicant will deal with customers on a day to day basis and manage volunteers in a busy environment, whilst also liaising with Newport City Council staff who will assist in accessing items for reuse.

This is a part time role which will involve weekend and bank holiday working on a rota basis. Some additional cover during the working week may be required to cover sickness and holiday periods.

Job Role:

To proactively work with Recycling Centre staff to source stock intercepted at the HWRC sites. To sort and record all stock coming into the Reuse shop and to work with volunteers to ensure stock is sold through the appropriate outlet To supervise volunteers that will assist in running the shop

Sales

To keep the shop organised and stock items displayed clearly and attractively in order to maximise sales Ensure that the high standard of service to customers that is expected by Wastesavers and Newport CC is maintained at all time. Actively support any fundraising activities and promotions Implement promotions in the shop as directed Actively encourage the public visiting the shop and HWRC sites to visit the Reuse shop

Shop Appearance:

Maintain a high standard of presentation, both inside and outside the shop and storage areas Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop premises

Stock:

Actively encourage the public to donate saleable stock and promote other local reuse collection services for larger items Manage, in conjunction with the civic amenity staff, the quantity and quality of stock being intercepted Ensure there is adequate flow of stock from storage areas to the shop Select & price stock at a consistent level in accordance with Wastesavers guidelines

Staff and Volunteers:

Work with the Area Manager to ensure the shop runs effectively Create an organised a pleasant working environment for staff and volunteers Ensure that all staff and volunteers comply with Wastesavers policies Ensure equality & diversity polices are adhered to

Administration and Security

Ensure all relevant administration is completed on time Ensure all financial, cash handling and security procedures are adhered to Hold the shop keys, ensuring that the shop is secure whenever it is left unattended Notify the Area Manager in the event of suspected theft or dishonesty by any member of staff or volunteers Complete all required back office IT systems processes

Health and Safety:

Provide a safe environment that protects all staff, volunteers and the public

Comply with all Health and Safety regulations as per the Wastesavers H&S Policy

Report any maintenance or Health and Safety issues in the shop to the Area Manager.

To work independently and as part of a team

To report to the senior management team

To carry out any other reasonable management requests

Any other duties as appropriate

Clean driving license and access to a car is desirable.

Person Specification

Skills and Experience

Good level of general education

Desirable

IT literate and numerate

Essential

Product knowledge and understanding

Desirable

An understanding of current gift aid legislation is also highly desirable

Desirable

Previous retail experience

Essential

Experience of working to and achieving sales targets

Desirable

Experience of working with PC tills and EPOS

Essential

Experience of cash reconciliation and financial controls

Essential

Some experience of administration / back office organisation is desirable

Desirable

Skills & attributes

Excellent customer service skills

Essential

Strong leadership and motivation skills with the ability to build and motivate a team of volunteers to successfully achieve targeted income.

Desirable

Excellent communication and relationship building skills with the ability to build rapport with people of differing ages, backgrounds and cultural origins.

Essential

Commitment, enthusiasm and high energy levels

Essential

Strong organisation skills

Essential

Able to work under own initiative and take a proactive approach to changing business needs and objectives.

Essential

Ability to work and flourish under pressure

Essential

Personable and hands-on

Essential

Committed to achieving the highest retail standards at all times

Essential

Results driven but with recognition of right result, right way.

Desirable

Job Types: Part-time, Permanent

Pay: 12.80 per hour

Expected hours: 22.5 per week

Benefits:

Employee discount Free parking Health & wellbeing programme On-site parking Paid volunteer time
Schedule:

Weekend availability
Language:

Welsh (preferred)
Work Location: In person

Application deadline: 18/05/2025