Job Description

The role is based in the Revalidation Support Unit which is a professional unit within Health Education and Improvement Wales (HEIW) that aims to support and improve professional standards across Wales. The Unit has responsibility for:



Management of the GP Appraisal process for all GPs in Wales on behalf of the Health Boards



Leading on Quality Management systems and providing support for Medical Revalidation



Delivery of face to face CPD events, training and online learning/resources.



Development and management of online systems to support appraisal and revalidation including:



Medical Appraisal Revalidation System (MARS) - a sophisticated online appraisal platform used by over 7,000 doctors, appraisers, Health Board managers and Medical Directors to facilitate the annual medical appraisal process, and to support doctors and employers in meeting the requirements of revalidation



Orbit360(TM)- a system to facilitate multi source feedback for doctors as a part of their revalidation requirements



The Appraisal Support Officer will support the planning and delivery of the All-Wales GP Appraisal Process and lead on activities relating to GP compliance with appraisal and revalidation.



The post holder will also be involved in supporting quality management of the GP Appraisal process and develop and maintain effective working relationships with key stakeholders within and outside the organisation, providing support and guidance on national and local policies and processes.



The post holder will also participate in the Medical Appraisal Revalidation System (MARS) Service Desk, acting as first point of contact and providing support to all users including doctors and Health Board staff.



English and/or Welsh speakers are equally welcome to apply



Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.



HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:



Respect for All in every contact we have with others, Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving, Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

a corporate induction and 90 day Welcome itinerary, compassionate leadership, a meaningful values based performance appraisal process, the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.